Talal Al Khawaja, Business Account Manager

Talal Al Khawaja

Business Account Manager

ZAIN - Mobile Telecommunications Company

Lieu
Koweït - Hawali
Éducation
Baccalauréat, Business management and administration
Expérience
20 years, 8 Mois

Partager Mon CV

Empêcher usager


Expériences professionnelles

Total des années d'expérience :20 years, 8 Mois

Business Account Manager à ZAIN - Mobile Telecommunications Company
  • Koweït - Al Koweït
  • Je travaille ici depuis septembre 2014

Responsible for managing a portfolio of key accounts and for delivering client-focused solutions based on customer needs. Also in charge of maintaining a strong sales pipeline through effective relationship building, account management and lead generation.

Duties and Responsibilities:
•Managing numerous accounts in many sectors (Large, Oil & Gas, SME..)
•Presenting business proposals to prospective clients
•Sell And Provide All kind of Enterprise Services (Mobility, Connectivity, HCS, Cloud and Data Center - DR, PTT)
•Closely liaising with the marketing team about campaigns
•Attending company wide sales meetings and conferences
•Monitor and assist managers to ensure timely performance management assessments are being performed
•Networking with business partners and attending all training for new products and services
•Coordinating action plans to penetrate new markets Being a point of contact to priority customers and resolving any issues that they have
•Develops strategies to promote team member adherence to company regulations and performance goals
•Providing directions, instructions, guidance and all the trainings needed for the team
•Provide the team with a vision of the project objectives
•Coaching and development of the staff
•Delivering information to customers (emails, letters, messaging systems) spoken (conversations, meetings, presentations) visual (videos, posters, brochures)
•Collaborating directly with customers to understand their needs to hitting the target
•Negotiating with customers to increase purchase values and boost monthly revenue for the business
•Collecting and communicating customer requirements to all necessary departments to provide them with all reports they need and support
•Ensure the correct products and services are delivered to customers in a timely manner

Team Leader - Branch Assistant Manager à ZAIN - Mobile Telecommunications Company
  • Koweït - Al Koweït
  • novembre 2004 à septembre 2014
Section Head à Al Ghanem Industrial
  • Koweït
  • octobre 2003 à octobre 2004

Éducation

Baccalauréat, Business management and administration
  • à Lebanese-French University
  • juin 2006

Specialties & Skills

A+ CERTIFIED
ACCOUNT MANAGEMENT
COACHING
COMPUTER HARDWARE
CONFERENCES
CUSTOMER RELATIONS
FOLLETO DE DISEñO
LANGUAGES
LETTERS

Langues

Arabe
Expert
Anglais
Expert
Français
Expert