Operation Manager Assistant
The specialists Group
مجموع سنوات الخبرة :17 years, 3 أشهر
• Assisting the manager in organizing.
• Coordinating operations.
• Ensuring schedules and objectives are met.
• Supervise and motivate staff.
• Monitor operating costs, budgets and resources.
• Communicate with clients and evaluate their needs and specifications.
• Create reports, analyze and interpret data
• Drive recruitment process training & development.
• Secure adherence to company’s policies and guidelines.
• Developing trust relationships with a portfolio of major clients to ensure they do not turn to competition.
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
• Ensure the correct products and services are delivered to customers in a timely manner.
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust
• Play an integral part in generating new sales that will turn into long-lasting relationships.
• Developing trust relationships with a portfolio of major clients to ensure they do not turn to competition.
• Translate all client requests related to HR & PR into clearly defined action points, develop customized reporting templates and improve existing reports to enhance clarity, accuracy and increase efficiency in a flawless environment.
• Manage and responsible for 150+ dedicated, Sales Reps, Promoters and Visual Merchandisers.
• Develop job descriptions as per clients’ requirements.
• Evaluate and provide continuous trainings and support on guidelines and best practices.
• Conducting first round of telephonic interview for the candidates to schedule interviews.
• Doing Interviews for new candidates & report the best candidates to Clients.
• Follow up with the Visa process (New Visa, Visa Renewal, Cancelation, New License, and License
• Renewal License for 3 Companies & for 300+ Employee.
• Conducting exit interviews for employees and recording them accordingly
• Preparing letters such as offer and confirmation
• Preparing and submitting all relevant HR letters/documents/certificates as per the requirement of employees in consultation with the management
• Handling the full and final settlement of the employees
• Handling insurance-related issues
• Reviewing resumes and applications
• Learn the products and services offered, including the sales terms (e.g. special features, return and warranty policies).
• Set targets for the sales department
• Collaborate with the marketing department to prepare common strategies
• Monitor sales numbers and marketing metrics
• Calculate business trends, like monthly sales rates
• Analyze market trends
• Monitor competition and follow current developments
• Ensure sales team is up-to-date with business targets
• Motivate sales team to achieve great results
• Find prospective customers and new target segments
• Ensure the availability of stock for sales and demonstrations.
• Negotiate/close deals and handle complaints or objections.
• Collaborate with team to achieve better results.
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