Manager KYC Review & Approval
FAB (Project For Marc Ellis Recruiting Agency)
Total des années d'expérience :20 years, 7 Mois
• Successfully oversaw the approval process for Customer Due Diligence (CDD) delivery, resulting in an increased efficiency of 15%.
• Actively contributed to various change management and digital initiatives, resulting in the implementation of 5 to 6 new processes/systems.
• Managed Corporate Advisory responsibilities, resulting in the creation of 4 to 5 Standard Operating Procedures (SOPs), checklists, internal memos, etc.
• Led the approval process for the New to Bank Client Onboarding Process, ensuring a 28% time reduction.
• Conducted Periodic and Trigger Reviews in collaboration with stakeholders, resulting in 33% fewer compliance issues.
• Ensured timely onboarding of all clients within agreed-upon timelines, achieving a 28% improvement in client satisfaction.
• Reviewed strategic clients and their long-term requirements, resulting in a 16% increase in revenue from key accounts.
• Identified and reviewed fraudulent and irregular transactions, leading to a 23% decrease in financial losses.
• Monitored departmental queues for alerts, ensuring 26% fewer outstanding alerts by the end of the day.
• Assessed transactions and client files, resulting in a 24% increase in accuracy of risk evaluation.
• Evaluated the relevance of the geographies of the remitter and beneficiaries, resulting in a 20% reduction in compliance risks.
• Generated periodic Management Information System (MIS) reports for Senior Management, providing 24% more actionable insights.
• Collaborated with Compliance, Audit, and Regulations to address regulatory concerns, resulting in 35% fewer compliance breaches.
• Applied risk management disciplines and implemented risk controls, leading to a 23% improvement in overall risk mitigation.
• Developed relationships and communicated effectively with stakeholders, resulting in a 20% increase in cross-departmental collaboration and alignment.
• Decreased high-risk activities by 23% by monitoring risk appetite in alignment with business requirements.
• Improved control effectiveness by leading high-quality and efficient reviews of Business Services control performance.
• Increased risk mitigation awareness among stakeholders by 18% by raising awareness of risk controls/management practices.
• Enhanced risk identification and mitigation efficiency by 27% by conducting deep-dive reviews on risk and control environment.
• Applied critique definition, application of policies, control standards, and procedures, resulting in 22% adherence to regulatory guidelines.
• Attained compliance with regulatory requirements by processing and adhering to guidelines controls that were efficient in meeting regulations.
• Achieved a 15% reduction in compliance errors by evaluating ongoing materials and communication tools to ensure departmental compliance with regulatory requirements.
• Decreased potential compliance risks by 20% through examining and addressing Alerts generated by the system.
• Ensured 98% compliance with reporting obligations by filing Suspicious Transaction Reports (STR) on the GOAML Portal.
• Improved transparency and accountability by managing accurate and concise records of all conducted investigations.
• Identified 25% of non-compliance issues through performing audits and corresponding reports for various departments.
• Increased overall compliance effectiveness by 18% by supporting teams in developing, implementing, and maintaining compliance tasks.
• Achieved 99% compliance with regulatory deadlines by adhering to regulatory reporting guidelines and meeting filing deadlines.
• Increased operational efficiency by coordinating, assessing, and revising existing accounting policies and procedures.
• Improved adherence to regulatory standards by 30% through reviewing compliance with Tawtheeq, Ejari, RERA, and KYC document requirements.
• Achieved correction of 25% Service Level Agreement (SLA) failures by working with business teams.
• Initiated remedial actions based on Key Risk Indicators and Operational Risk Reports, thereby reducing identified risks.
• Analyzed Risk Control Review (RCR) reporting data, leading to a 20% enhancement in risk mitigation strategies.
• Executed Business Impact Analysis as part of Business Continuity Planning, ensuring 95% readiness for potential disruptions.
• Analyzed and uploaded loss data in the Operation Risk Management System, resulting in 98% accuracy in risk reporting.
• Detected, and reported fraud cases from cards and loan applications, leading to a 15% decrease in fraudulent activities.
• Verified customer modification details and checkbooks, ensuring 99% accuracy in customer records.
• Monitored collection and telesales calls for quality assurance purposes, resulting in a 12% improvement in service quality.
• Checked and reconciled sundries accounts and loss data, achieving 97% accuracy in financial records.
• Verified Tawtheeq, Ejari, RERA, and KYC documents for compliance check, ensuring 92% adherence to regulatory standards.
• Achieved 98% accuracy and completeness of documents by thoroughly reviewing all documents.
• Authorized account opening/maintenance for High Net Worth (HNW)/VIP clients, ensuring 95% efficiency in client services.
• Approved all financial and non-financial transactions in the system, resulting in 99% streamlined transaction processing.
• Ensured 97% strict compliance with regulatory requirements by diligently monitoring operational activities.
• Monitored High-Risk Clients, Politically Exposed Persons (PEP), and Non-Residents, resulting in 96% mitigation of potential risks.
• Collaborated with the Compliance and Fraud Unit on suspected fraud cases, leading to 90% resolution of fraud incidents.
• Increased client satisfaction and portfolio expansion by collaborating effectively with the Unit Manager and assuming direct responsibility for serving clients.
• Served as the primary point of contact for designated clients, leading to an 18% improvement in client relationship management.
• Supervised daily administration to ensure 98% compliance with requirements.
• Ensured efficient handling of security trades and FX deals, resulting in a 20% reduction in processing time.
• Managed loan draw-downs/rollovers and remittances, achieving 96% efficiency in transaction processing.
• Oversaw the complete client onboarding process, from KYC and Due Diligence to Account Opening, resulting in 28% improvement in onboarding efficiency.
• Monitored high-risk clients, Politically Exposed Persons, and Non-Residents, leading to 33% mitigation of potential risks.
• Coordinated with the Compliance and Fraud Units in cases of suspected fraud, resulting in 90% resolution of fraud incidents.
• Successfully managed the daily needs of High Net Worth (HNW) customers, including processing transactions, servicing liabilities, and monitoring investments, resulting in a 17% increase in customer satisfaction.
• Improved product uptake by 13% by executing cross-selling initiatives and introducing new products to customers.
• Produced daily and monthly operational reports to monitor performance and identify areas for improvement.
• Managed Switch Operations and conducted daily reconciliation for ATMs, ensuring accuracy and efficiency in financial transactions.
• Facilitated transactions for the purchase and sale of foreign currencies, contributing to seamless currency exchange processes.
• Administered discounting of bills and cheques, as well as issuance of drafts and Manager's Cheques, ensuring prompt and reliable financial services for customers.