Cost Management Program Manager
Lenovo
Total years of experience :1 years, 8 Months
Resolves billing issues by analyzing and evaluating codes to determine discrepancies, requesting additional information from service providers to ensure accurate completion of bills, and communicating complex coding edits to developers and billing departments.
• Writes code and develops analytic dashboards to support the company's large-scale infrastructure, systems, and operations.
• Monitors reports and assigned work queues, ensuring coding, charge submission, and accounts receivable follow-ups are occurring on a timely basis.
• Conducts weekly meetings with global teams and cross-functional partners to proactively resolve billing issues, announce rule changes, and to follow-up on action items, resulting in a 5-15% reduction in monthly costs through continuous optimization.
• Utilizes SQL to rigorously test new rules and logic updates in the development environment, guaranteeing precision and eficiency in billing processes.
• Established a seamless connection between PowerBI and the Koala database via ODBC API, utilizing SQL and DAX to create insightful visual reports on key performance indicators (KPIs), facilitating informed decision-making and cost-saving measures for the organization.