Head Of Operations
GulfBoost IT Solutions
Total years of experience :15 years, 6 Months
-One of the primary work objectives is to provide consultancy and solutions to companies planning to transform digitally.
- Manage ERP (Odoo) implementations for multiple clients concurrently.
-Manage Telecom and ICT Projects for large enterprises in partnership with Saudi Telecom Company.
-Provide cloud platform solutions to clients in partnership with Google.
-Manage large scale WAN & Intranet projects for clients.
-Manage Business Telecom services for large enterprises in partnership with Saudi Telecom.
-Manage Google for Education platform project for schools.
-Provide solutions through digital advertising platforms over the cloud.
-Manage smart homes and IoT projects for enterprise clients.
--Responsible for third-level support for all server related issues.
--Planning and implementing intranet & internet services to all remote & local users inside the organization.
--Google Apps admin for the Group.
--Managed telecom project in partnership with Mobily for multiple SBUs in Kifah Holding Group.
--Manage Engine’s Service Desk Plus administrator for the Kifah Holding Group.
--Planned & Implemented Google Apps for work as a pilot project for 200 users initially.
--Provided users with basic and advanced level training on Google Apps for work.
--Planned & Implemented Google Apps for work for 2000 plus users group wide.
--Implemented Symantec Endpoint Protection for more than 2000 nodes.
--Administered change management related to server upgrades and software installation.
--Prepared and maintained documentation of technologies, standards and procedures.
--Maintained and supported more than 25 servers for the Group.
--Configured Server Core; configured networking; security and system settings on Server Core.
--Added and removed server roles and features; configured AD Domain Services roles; configured network infrastructure roles; configured file and print services; configured IIS7 on Server Core.
--Performed unattended domain controller installation.
--Responsible for disaster recovery, closing security loopholes and access levels.
--Oversaw the implementation of network infrastructure at the head office.
--Responsible for Analysis, Implementation, Monitoring & Troubleshooting of Network connected active nodes.
--Maintained the server configured on Windows Server 2003.
--Responsible for implementation of Cisco Equipments in different departments.
--Responsible for all the IT Assets purchase and maintenance.
--Research trainee in the Cyberspace Security Lab which is part of the Information Security Cluster in MIMOS Bhd.
--Pursue research in the field of information security in order to complete the dissertation component to fulfill the requirement of Master’s degree.
--Work in the area of trusted computing with regards to mobile phone security.
--Completion of thesis based on the principle of security enhancement of mobile phone architecture by the use of mobile trusted module.
--File a patent with the Government of Malaysia, for the acquisition of copyrights of the invented idea.
My CGPA was 3.0. During my studies I gained some experience by working at a broadband services provider.I have also worked as an Internee in an events management firm.