customer services assistant
sainsbury
Total years of experience :14 years, 10 Months
► Dealing with customer complaints
► Managing The Store
► Assisting customers with their inquiries
► Stock control & Merchandising.
► Making sure all General tasks are up to standard such as store stock levels,
Ordering, System stock rotation is in good working order
► Quality Control, Maintain the company’s service standard
► Serving food and beverage to guests
► Serving customers
► Handling customer complaints
► Stock Control, Shelving
► Performing administrative task to keep everything up to date.
► Cash Handling
► Assisting in office work
Modules included: Financial Management Issues in Management, IT & E Commerce for Effective Management, Research Methodology, Strategic Marketing, International Marketing, Management Analysing the Business Environment for the Industry, Marketing & Customer Service Quality in Organisation, International Business, Managing Human capital.
Modules included: Public Administration: Theories and Practice, Public Policy, Development Administration, Economics, Politics and Administration in South Asia. Public Personal Administration, Statistic, Sociology. International politics, International Relation, Research Methodology.