تامر أحمد  عبد الجواد, Hotel Manager - Helnan Palestine Hotel

تامر أحمد عبد الجواد

Hotel Manager - Helnan Palestine Hotel

Helnan International Hotels

البلد
مصر
التعليم
ماجستير, Hospitality And Hotel Management
الخبرات
19 years, 11 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :19 years, 11 أشهر

Hotel Manager - Helnan Palestine Hotel في Helnan International Hotels
  • مصر - الإسكندرية
  • أشغل هذه الوظيفة منذ أبريل 2017

One of the best 5 stars hotel in the city, used by the country celebrities and state figures when visiting the city, either for business or for leisure and private time

Hotel GM - Helnan Marina Sharm في Helnan International Hotels
  • مصر - شرم الشيخ
  • يونيو 2016 إلى أبريل 2017
Hotel GM - Iberotel Lido Sharm في jaz hotels & resorts
  • مصر - شرم الشيخ
  • أكتوبر 2010 إلى ديسمبر 2015

Ensuring the smooth operations of the hotel daily routine work,
 Maintaining the company quality standards
 Ensuring guest satisfaction on the entire hotel operations
 Increasing the percentage of repeaters guests
 Maximizing hotel revenues and controlling the expenses

Hotel GM - Iberotel Aswan في jaz & hotels resort
  • مصر
  • سبتمبر 2009 إلى سبتمبر 2010

Pre-Opening & Opening Experince.
Ensuring the smooth operations of the hotel daily routine work,
 Maintaining the company quality standards
 Ensuring guest satisfaction on the entire hotel operations
 Increasing the percentage of repeaters guests
 Maximizing hotel revenues and controlling the expenses

Hotel GM - Iberotel Luxor في jaz & hotels resorts
  • مصر - الأقصر
  • ديسمبر 2007 إلى سبتمبر 2009

Ensuring the smooth operations of the hotel daily routine work,
 Maintaining the company quality standards
 Ensuring guest satisfaction on the entire hotel operations
 Increasing the percentage of repeaters guests
 Maximizing hotel revenues and controlling the expenses

Hotel GM - Iberotel Dahabeya في jaz hotels & resorts
  • مصر
  • ديسمبر 2005 إلى نوفمبر 2007

Ensuring the smooth operations of the hotel daily routine work,
 Maintaining the company quality standards
 Ensuring guest satisfaction on the entire hotel operations
 Increasing the percentage of repeaters guests
 Maximizing hotel revenues and controlling the expenses

Rooms Division Manager - Iberotel Palace في jaz hotels & resorts
  • مصر - شرم الشيخ
  • يناير 2004 إلى نوفمبر 2005

Overseeing all Rooms Division Operational Departments,
Including FO, HK, Laundry, Security, Daytime Animation, as well as Recreation Departments.
 Ensuring all policies and procedures are adhered to, in order to guarantee the highest levels of customer service.
 Controlling departmental expenditure to meet budget constraints
 Representing the Hotel GM during his vacations, and in charge of the day-to-day hotel operations, during his absence.

الخلفية التعليمية

ماجستير, Hospitality And Hotel Management
  • في London International Universty
  • يوليو 2021
بكالوريوس, Hotels Industry
  • في Faculty of Tourism & Hotels
  • مايو 1987

Hotel Management Systems

Specialties & Skills

Hospitality Management
Food Service
Hotel Management
operation
Opera Hotel Operating System
communication
Handling guests inquiries and complaints
negotiation
marketing
pre opening
rooms division
problem solving
revenue management
planning
operations management
tourism
labor management
security management
security
supervising

اللغات

الانجليزية
متمرّس
العربية
اللغة الأم
الالمانية
متوسط

التدريب و الشهادات

Graduation Certificate (الشهادة)
تاريخ الدورة:
June 1987
CHS (الشهادة)
تاريخ الدورة:
February 2004
صالحة لغاية:
September 2004
MBA - Hospitality (الشهادة)
تاريخ الدورة:
July 2021

الهوايات

  • Traveling, Driving, Meeting People
  • Socializing with people, solving issues, driving