Senior account Manager
TIMWE group
Total des années d'expérience :15 years, 9 Mois
TBD
Responsible for:
• Evaluating service benefit to customer and making sure it deliver our message
• Taking ownership and testing new services before launch
Responsible for:
• Coordinating technicians visiting dates with customers
• Replying to customers’ inquiries regarding their subscriptions
• Handling customer complaints regarding their subscription & investigating issue and solving problem
Responsible for:
• Identifying and handling Customers’ technical problems
• Seeking maximum customer satisfaction
• Supporting customers within a perfect team spirit
• DATA entry & data confirming, follow up with other supervising department for the Egyptian government & UNESCO
I graduated from " Tanta university " faculty of commerce the year 2007.. with major of accounting .. i scored a total of 53%