Head Of Marketing And Sales
Misr For Central Clearing, Depository And Registry
Total des années d'expérience :26 years, 11 Mois
* Over achieved in time of bringing 10, 000 certificates throughout the first five months of 2013 instead of the whole year.
* Over achieved a target of 60 digital signature contracts instead of the targeted 40.
* Over achieved a target of 600KEGP instead of the targeted 250KEGP
* Leading and developing a team of six.
* 99% of my efforts are directed at the Capital Market Target including banking sector, brokerage companies, and issuer companies.
* Currently, my biggest challenge is to implement digital signature and Misr for Central Clearing, Depository and Registry (MCDR) is one of three major companies committed to materializing this initiative.
Sep. 2008 - Apr.2010 Corporate Sales Government Key Account Senior Expert
The Egyptian Company for Mobile Services (Mobinil) Cairo, Egypt
• Assuring individualized, responsive and comprehensive solutions and service to assigned portfolio of key government accounts to assist in meeting the company's
goals and objectives and maximizing the customers' satisfaction.
• Manage & visit regularly a portfolio of key government accounts.
• Develop a trustworthy and strong business relationship with the customers through maintaining and improving communications with customers on concerns and needs.
• Investigate key customer service complaints, coordinate responses to customer
questions and concerns, create customer specific action plans and develop specific
recommendations to improve customer satisfaction and loyalty.
• Gather appropriate marketing intelligence about future customer plans and current
satisfaction levels and about competition, while sharing information with direct
manager and concerned departments to ensure timely responses.
• Identify short, medium and long term sales opportunities with clients using the new
technology and promote new products and services to targeted customers.
• Strongly promote the brand over competition throughout assigned portfolio.
• Perform special assignments and related duties and responsibilities as required.
Sep. 2006 - Sep. 2008 Corporate Sales Government Key Account Senior Executive
The Egyptian Company for Mobile Services (Mobinil) Cairo, Egypt
• Managing key accounts in Cairo, contributing to increase in Mobinil's market share.
• Responsible for managing and visiting regularly a list of key accounts.
• Develop sales within the list/market segment, promoting new solutions & products.
• Develop a trustworthy relationship with customers.
• Assess customers' needs, explain and demonstrate products to them which may
involve providing technical description and purposes for use.
Jul. 2004 - Sep. 2006 Corporate Sales Large Account Senior Executive
The Egyptian Company for Mobile Services (Mobinil) Cairo, Egypt
• Managing large accounts in Cairo, contributing to increase in Mobinil's market share.
• Responsible for managing and regularly visiting a list of large accounts.
• Develop sales within the list/market segment, promoting new solutions & products.
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Dec. 2003 - Jul.2004 Senior Corporate Governance Analyst
The Egyptian Company for Mobile Services (Mobinil) Cairo, Egypt
• Follow up on board decisions ensuring proper cascading to appropriate channels and setting plans and follow their execution for the implementation of those decisions.
• Co-ordination issues related to ECMS and Mobinil Telecommunications subsidiaries.
• Highlight critical issues related to compliance with different laws and regulations and identify actions to solve them.
Oct. 1998 - Dec.2003 Senior Investor & Shareholder Affairs Analyst
The Egyptian Company for Mobile Services (Mobinil) Cairo, Egypt
• Realizing my competence and acknowledging my commitment, dedication, loyalty, and diligence, I stepped up to senior, two years after starting at Mobinil.
• Regular interface with the stock and government authorities to ensure compliance with the requirements of the Capital Markets Authorities.
• Handling shareholder services (e.g. stock certificates, bond coupons, Shareholders GA)
• Organizing all General Assemblies (ECMS)
• Presentation of accurate and timely market reports.
• Liaison between ECMS, Stock Exchange and CMA.
• Responsible for distribution of bonds and shares dividends among shareholders.
• Presenting accurate and timely market reports.
• Responsible for organising all General Assemblies (ECMS)
Jun. 1997 - Sept.1998 Member & Affiliation Department
Misr for Central Clearing, Depository and Registry (MCDR) Cairo, Egypt
• Clarified the Central Depository System to participants in the Egyptian Capital Market.
• Coordinate and speed up the work for protection of investors and clientele rights.
• Completed Depository Certificate on old system and new system upon examinations.
Feb. 2008 Bachelor of Faculty of Law Ain Shams University (Open University) Cairo, Egypt
Jun. 1997 Bachelor of Science, Tourism and Hotel Management Egyptian High Institute for Tourism and Hotel Management Cairo, Egypt Graduation project: case study on a resort called Blue Lagoon in Hurghada which entailed research on marketing the resort, staff management and hotel management, historical background of Hurghada and profile of visiting tourists.
High School Diploma (Thanaweya Amma), Gamal Abdel Nasser El Kawmeya