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تأمر الأنصاري, Senior Catering Manager

تأمر الأنصاري

Senior Catering Manager·Four Seasons

الكويت

الثانوية العامة أو ما يعادلها, Business Administration Section

الخبرة العملية

مجموع سنوات الخبرة: 15 سنوات, 1 أشهر

Senior Catering Manager

ديسمبر 2016 - أغسطس 2016

Four Seasons

الإمارات العربية المتحدة

ديسمبر 2016 - أغسطس 2016

In the absence of the Director of Catering, establishing the department systems, policies & procedures reporting to the Director of Marketing
•Completing company critical path for Hotel Pre-Opening
•Creating several Forecast scenarios based on opening date
•Conducting Market Survey to define introduction pricing structure
•Working with culinary team to create menus for both Corporate and Social segments
•Swift handover to the Director of Catering upon arrival with what was accomplished and what yet needed to be done
Opening year (September 2017)
•Leading a team of 2 catering sales managers, catering coordinators pertaining to day to day functioning of the catering department
•Maintained departmental profitability by preparing budgets & forecasts. Managed banquet operations for various events encompassing banquet events reservations and organization of various events
•Introducing
مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
الإدارة

ديسمبر 2016 - يناير 2016

Four Seasons Hotel Kuwait at Burj Alshay

الكويت

ديسمبر 2016 - يناير 2016

مجال الشركة:
الضيافة والسكن

Food & Beverage Manager

يناير 2014 - مايو 2014

Dolphin Holding Enterprises

قطر

يناير 2014 - مايو 2014

Spearhead Food & Beverage operations of the organization encompassing group of restaurants. Evaluate ROI based on new investment opportunities
•Focus on enhancing business generation by designing & implementing innovative restaurant concepts and catering brand based on collated market intelligence on competition and other changing market dynamics
•Enhance guest satisfaction by maintaining seamless operations in compliance to organizational policies & procedures
•Focus on maintenance / repair of equipment and other services. Manage end of day accounting transactions
•Resolve inter / intra team issues. Monitor / coached staff on various beverage preparation methods
•Acquaint team members on usage of food & wine terminology / pronunciation for rendering qualitative service delivery to guests. Ensure compliance to sanitation, health and safety standards across bar and dining area
•Participate in audits & inspections of the department in compliance to organizational policies and procedures
•Collaborate with Restaurant Operations Manager and Executive Chef pertaining to day to day planning of restaurant menu, defining seating & serving arrangements
•Manage reorder levels pertaining to food and beverage inventory
•Generate additional revenue through promotions & up selling as well as optimizing resource utilization and budget
•Monitor sales at various outlets through adequate usage of ticketing system
•Collaborate with PR & Events team in organizing events based on business as well as operational requirements
•Maintain updated knowledge of statutory requirements pertaining to food and beverage operation
الدور الوظيفي:
الإدارة

Director of Events

يونيو 2013 - ديسمبر 2013

Royal Tulip Alexandria Luxury Hotels

مصر

يونيو 2013 - ديسمبر 2013

Set up & managed day to day operations of the Events Department including recruiting, grooming & mentoring team members based on business as well as operational requirements
•Defined & implemented departmental procedures (standard operating procedures) aligned to organizational policies and statutory regulations for maintaining seamless operations
•Organized training sessions for team members based on technical and hospitality requirements
•Prepared & ensured compliance to budgets & forecasts related to banquet operations for various events aimed at maintaining organizational bottom lines
•Managed banquet events reservations across all related events
مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
الإدارة

Assistant Director of Sales

يونيو 2012 - مايو 2012

ETAG for Real Estate & Tourism

مصر

يونيو 2012 - مايو 2012

Participated in market research and competitive analysis for restructuring business strategies. Defined potential market for the banquet based on volume of weddings & corporate events as well as evaluated customer's psychological needs
•Liaised with Director of Sales & Marketing in planning & organizing sales & marketing campaign (short and long term communication tools) to launch the Royal Lily Banquets
•Managed annual budgets (revenue & marketing budget) for Royal Lily Banquets as well as Nile Lily Floating Restaurants
•Organized training sessions for sales executives & reception team based on a manual guide provided by the Director of Sales & Marketing
•Maintained regular interaction with Director of Sales & Marketing, Director of Food & Beverages, Banquet Manager and operational departments for catering to information related to reservation procedures
•Spearheaded team efforts related to planning & organizing Royal Lily Banquets to introduce the Venue to the market as well as identifying party theme (Oscar Night
مجال الشركة:
المطاعم وخدمات الطعام
الدور الوظيفي:
المبيعات

Catering Manager

يوليو 2010 - سبتمبر 2011

Divine Worx

مصر

يوليو 2010 - سبتمبر 2011

Managed day to day functioning of the catering department in compliance to organizational policies and procedures
•Enhanced business generation by launching the company as an outside caterer across the target market segment
•Defined & aligned departmental procedures to organizational policies for maintaining seamless operations
•Prepared & implemented budgets & forecasts pertaining to banquet operations for various events
•Participated in tenders for obtaining banquet contracts related to various events & seminars
مجال الشركة:
المطاعم وخدمات الطعام
الدور الوظيفي:
الإدارة

Director

سبتمبر 2011 - أبريل 2011

Radisson Blu

مصر

سبتمبر 2011 - أبريل 2011

Coordinated activities related to setting up & managing the Meetings & Events Department followed by recruiting candidates for various functions
•Defined & implemented standard operating procedures, budgets & forecasts for maintaining seamless operations
•Ensured fulfillment of guest requirements pertaining to various events aimed at enhancing business and revenue generation
مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
الإدارة

Catering Manager

يونيو 2007 - يوليو 2010

يونيو 2007 - يوليو 2010

Led a team of 3 catering sales managers, groups and catering coordinators pertaining to day to day functioning of the catering department
•Maintained departmental profitability by preparing budgets & forecasts. Managed banquet operations for various events encompassing banquet events reservations and organization of various events
•Assisted the Director of Sales & Marketing in preparing annual marketing plans
•Focused on enhancing market share of the hotel by initiating outside catering business leading to positioning the hotel as "Cairo's Finest Caterer" amongst the elite society
•Planned & implemented opening party for "The Garden" to generate market awareness and venue amongst the target market segment (accomplished revenue growth of 30% year over year for 3 consecutive
الدور الوظيفي:
الإدارة

Catering Manager

أكتوبر 2004 - يوليو 2010

Four Seasons Hotel Cairo at The First Residence

مصر

أكتوبر 2004 - يوليو 2010

مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
الإدارة

Catering Sales Manager

أكتوبر 2004 - مايو 2007

Grand Hy

الإمارات العربية المتحدة

أكتوبر 2004 - مايو 2007

Managed banquet events reservations and coordinated related events through various groups and catering coordinators
•Interacted with sales, restaurants and other departments for maintaining seamless operations and accomplishing business targets
•Significantly contributed to booking the first large outside catering event leading to significant enhancement in organizational brand awareness
مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
المبيعات

Catering Coordinator

مارس 2000 - سبتمبر 2003

Conrad

الإمارات العربية المتحدة

مارس 2000 - سبتمبر 2003

مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
المبيعات

Jolie

يناير 1999 - فبراير 2000

Moevenpick Sharm Golf Resor

يناير 1999 - فبراير 2000

الدور الوظيفي:
المبيعات

Senior Receptionist

ديسمبر 1998 - يناير 1999

Royal Paradise Resort (Blue Club)

ديسمبر 1998 - يناير 1999

الدور الوظيفي:
خدمة العملاء ومركز الإتصال

Senior Receptionist

نوفمبر 1998 - ديسمبر 1998

Sharm Holiday Resort (Blue Club)

نوفمبر 1998 - ديسمبر 1998

الدور الوظيفي:
خدمة العملاء ومركز الإتصال

Senior Receptionist

مارس 1998 - أكتوبر 1998

Barracuda Sharm Hotel (Blue Club)

مارس 1998 - أكتوبر 1998

الدور الوظيفي:
خدمة العملاء ومركز الإتصال

Front Office Clerk

سبتمبر 1996 - فبراير 1998

Blue Marine Hotel Hurghada (Blue Club)

سبتمبر 1996 - فبراير 1998

الدور الوظيفي:
خدمة العملاء ومركز الإتصال

التعليم

Cairo University

يناير 1998

يناير 1998

الثانوية العامة أو ما يعادلها، Business Administration Section

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Skills

Hosting
Expert
Hosting
Expert
Catering Sales
Expert
Catering Sales
Expert
Catering
Expert
Catering
Expert
Banquets
Expert
Banquets
Expert
Groups
Expert
Groups
Expert
BUDGETING
Expert
BUDGETING
Expert
MARKETING
Expert
MARKETING
Expert
ORGANIZATIONAL SKILLS
Expert
ORGANIZATIONAL SKILLS
Expert
POLICY ANALYSIS
Expert
POLICY ANALYSIS
Expert
RECRUITING
Expert
RECRUITING
Expert
SALES
Expert
SALES
Expert
ACCOUNTANCY
Beginner
ACCOUNTANCY
Beginner
BUSINESS STRATEGY
Beginner
BUSINESS STRATEGY
Beginner
COMPETITIVE ANALYSIS
Beginner
COMPETITIVE ANALYSIS
Beginner
DELIVERY
Beginner
DELIVERY
Beginner
Groups
Expert
Groups
Expert
Banquets
Expert
Banquets
Expert
Catering
Expert
Catering
Expert
Catering Sales
Expert
Catering Sales
Expert
Hosting
Expert
Hosting
Expert

اللغات

العربية
متمرّس
الانجليزية
متمرّس
الفرنسية
متمرّس
الايطالية
متمرّس