Market researcher
Unionaire
Total years of experience :13 years, 2 Months
Acting as a supervisor for the tele-marketing team, measure and assess customer and employee satisfaction through surveys results and sales campaigns
Gathering data on competitors and analyze their prices, sales and distribution
Monitoring, organizing, and coaching team on a day-to-day basis
worked as team leader for the survey team, implementing all the activities of monitoring, organizing, and coaching team on a day-to-day basis and also training, supervision and evaluation of all the survey representatives, preparing of daily, weekly and monthly reports then submitting them to the higher management
Visiting competitors, intelligence activities, and presenting visits reports covering the gathered information
Design the appropriated surveys requested from any other departments
Implement the analysis process through the SPSS program and then represent the outputs in a presentation for the higher management.
Evaluating Shops performance through inspection visits on monthly bases.