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Tamer Yusuf, Sales Manager

Tamer Yusuf

Sales Manager·Al Bahar & Partners (Part of Mohamed Abdulrahman Al-Bahar Group)

Kuwait

Bachelor's degree, Electronics

Work experience

Total years of experience: 31 years, 6 months

Sales Manager

January 2023 - Present

Al Bahar & Partners (Part of Mohamed Abdulrahman Al-Bahar Group)

Al Kuwait, Kuwait

January 2023 - Present

• Develop and implement comprehensive sales strategies to achieve organizational
sales goals and revenue targets.
• Set individual sales targets and delegate responsibility for customer accounts to a
team of sales personnel.
• Oversee, coordinate, and analyze sales activities and team performance using key
quantitative metrics.
• Provide continuous training, guidance, and performance feedback to sales
representatives.
• Prepare and manage sales budgets, projections, and performance reports.
Company industry:
Electrical Engineering

Sales Manager

January 2023 - Present

Al Bahar & Partners

Al Kuwait, Kuwait

January 2023 - Present

• Developing and implementing a sales strategy to achieve organizational sales goals and revenues.
• Developing and implementing a sales strategy to achieve organizational sales goals and revenues.
• Setting individual sales targets and delegating responsibility for customer accounts to sales
personnel
• Overseeing and coordinating the sales activities and performance of the sales team
• Providing training, guidance, and feedback to sales representatives
• Preparing sales budgets, projections, and reports
• Tracking and analyzing sales statistics based on key quantitative metrics.
• Ensuring sales team have the necessary resources and tools to perform properly.
Company industry:
IT Services

Sales Head (Production System Group)

January 2019 - January 2023

Yusuf Ahmed Alghanim Co. (XEROX)

Sharq, Kuwait

January 2019 - January 2023

• Directed the marketing function to identify and develop new customers for
XEROX production products and services.
• Analyzed market trends to identify new opportunities and evaluated the
effectiveness of sales methods and costs.
• Successfully achieved and managed annual sales budgets, overseeing their
development and execution.
• Leveraged deep technical service knowledge to guide the sales team in
addressing complex client technical requirements and ensuring seamless
post-sale support.
Company industry:
Electrical Engineering

Sales Production Specialist

January 2019 - January 2023

Yusuf Ahmed Alghanim Co,

Al Kuwait, Kuwait

January 2019 - January 2023

• Direct and oversee the marketing function to identify and develop new customers for products
and services.
• Identify marketing opportunities and analyze and evaluate the effectiveness of sales, methods,
costs and results.
• Achieve sales budgets and oversee the development and management of sales budgets.
Company industry:
General Engineering Consultancy

Sales Manager

January 2017 - December 2018

Kuwait Documents Technology (Ricoh)

Mubarak al Kabir, Kuwait

January 2017 - December 2018

• Managed the sales team, performing sales and marketing functions to achieve
and exceed sales targets.
• Addressed and resolved complex customer complaints regarding sales, service,
and maintenance, significantly improving customer satisfaction and retention.
• Prepared accurate budgets and sales forecasts based on detailed market analysis
and statistical data.
• Monitored customer preferences and market trends to strategically focus sales
efforts.
Company industry:
Printing

Sales Manager

January 2017 - December 2018

Kuwait Documents Technology (Ricoh)–

Al Kuwait, Kuwait

January 2017 - December 2018

• Oversee the sales team and perform sales and marketing functions to achieve sales target.
• Resolve customer complaints regarding sales and service
• Prepare budgets and sales forecasts based on market analysis and statistics
• Monitor customer preferences to determine the focus of sales efforts
Company industry:
Installation & Technical Services

Business Development Manager

January 2016 - January 2017

Al Sayer Group

Al Asimah, Kuwait

January 2016 - January 2017

• Identified and pursued new business opportunities, converting prospects into a
robust sales pipeline.
• Enhanced existing client relationships and presented new products and services
to key decision-makers.
• Grew and leveraged a professional business network to identify and engage
potential clients.
• Developed and presented tailored proposals addressing client-specific needs,
concerns, and objectives.
Company industry:
Industrial Production

Canon Business Development Manager

January 2016 - January 2017

Al Sayer Group,

Al Kuwait, Kuwait

January 2016 - January 2017

• Seek potential new business opportunities and turn this into increased business pipelines.
• Present new products and services and enhance existing relationships
• Grow, maintain, and leverage business network and identify potential clients, and the decision
makers within the client organization.
• Set up meetings between client decision makers and companys practice leaders/Principals.
• Plan and develop proposals that address the clients needs, concerns, and objectives.
• Use a variety of styles to persuade or negotiate appropriately with clients.
Company industry:
Automotive Dealership & Distributor

Production Service & Sales Specialist

January 2013 - January 2016

Yusuf Ahmed Alghanim Co. (XEROX)

Sharq, Kuwait

January 2013 - January 2016

• Directed and coordinated sales and marketing for production printing machines.
• Developed and standardized the sales selling cycle and methodology for the
team.
• Managed major and critical client accounts directly while overseeing the
management of all other accounts.
• Supervised the preparation and delivery of sales materials and promotional
programs.
• Provided crucial technical liaison between clients and the service
department, ensuring a smooth transition from sales to installation and
maintenance.
Company industry:
Industrial Production

Production Sales Specialist

January 2013 - January 2016

Yusuf Ahmed Alghanim Co,

Al Kuwait, Kuwait

January 2013 - January 2016

• Direct and coordinate production printing machines sales and marketing functions with achieved
sales target
• Develop and coordinate sales cycle and methodology.
• Directly manage major and critical developing client accounts and coordinate the management of
all other accounts.
• Participate in the development of new project proposals.
• Supervise the preparation, issuance, and delivery of sales materials and promotion programs.
• Promote positive relations with partners, vendors, and customers.
• Establish and implement short- and long-range departmental goals, objectives, polices, and
operating procedures.
Company industry:
General Engineering Consultancy

PSG Service Engineer & Contract Specialist

October 2006 - January 2013

Yusuf Ahmed Alghanim Co. (XEROX)

Sharq, Kuwait

October 2006 - January 2013

• Managed technical product performance throughout the entire service product
life cycle.
• Analyzed product and service data pre-launch and participated in launch teams,
advising on service concepts, maintenance protocols, and technical training.
• Monitored field performance of products/software, providing detailed feedback
to drive technical enhancements and improve serviceability and maintenance
efficiency.
• Acted as a key technical resource for the sales team, providing pre-sales
support and post-sales service planning.
Company industry:
Printing

XEROX PSG Engineer & Contract Specialist

October 2006 - January 2013

Yusuf Ahmed Alghanim - Co,

Al Kuwait, Kuwait

October 2006 - January 2013

• Managing the technical product performance during the total service product life cycle from pre
launch till withdrawal from the marketplace, including all services and software related to the
hardware. Selling all kinds of consumables and maintenance contracts.
• Collect and analyze information about the product and related services in the pre-launch stage.
Participate in the launch team and present proposals regarding service concepts and training
needs.
• Closely monitor the product/software and service technical performance during the introduction
phase of the product and give detailed feedback on technical problems in the field
• Monitor Product Performance in the field and propose enhancement actions.
Company industry:
General Engineering Consultancy

Service Specialist for PSG

January 1995 - October 2006

Xerox Egypt Co.

Cairo, Egypt

January 1995 - October 2006

• Installed, maintained, and repaired a wide range of production printing
systems, ensuring optimal uptime and performance for clients.
• Diagnosed and resolved complex hardware and software issues, providing
high-level technical support.
• Trained customers on the operation and basic maintenance of their
equipment.
• Built a strong foundation in understanding customer operational challenges
from a technical perspective.
Company industry:
Printing

Service Specialist for Production System

January 1995 - October 2006

Xerox Egypt Co.

Ismailia, Egypt

January 1995 - October 2006

Company industry:
Heavy Industry & Metallurgy

Education

Faculty of Engineering

January 1995

January 1995

Bachelor's degree, Electronics

Egypt

Faculty of Engineering Electronic & Computer Department

January 1995

January 1995

Bachelor's degree, Electrical And Electronic Equipment And Maintenance

Egypt

Skills

BUDGETING

Intermediate

COST BENEFIT ANALYSIS

Intermediate

LEADERSHIP

Intermediate

MARKET SHARE

Intermediate

PERFORMANCE REPORTING

Intermediate

PERFORMANCE REVIEW

Intermediate

PRODUCT LIFECYCLE MANAGEMENT

Intermediate

SALES

Intermediate

SALES STRATEGY

Intermediate

TECHNICAL SERVICES

Intermediate

GOAL ORIENTED

Intermediate

COORDINATING

Intermediate

MANAGEMENT

Intermediate

OVERCOMING OBSTACLES

Intermediate

SALES MANAGEMENT

Intermediate

STRATEGIC PLANNING

Intermediate

Training and Certifications

Certifications
CCPC (Canon Certificate Printing Consultant)
Negotiation Skills
TOEFL
IELTS
Network Studies
Canon Certification Printing Consultant (CCPC)
Business Administration