Tamer Arafa, Sales Supervisor in electronic department

Tamer Arafa

Sales Supervisor in electronic department

jarir bookstore

Lieu
Koweït - Hawali
Éducation
Baccalauréat, computer section / IT
Expérience
18 years, 11 Mois

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Expériences professionnelles

Total des années d'expérience :18 years, 11 Mois

Sales Supervisor in electronic department à jarir bookstore
  • Koweït - Hawali
  • Je travaille ici depuis juillet 2015

1. - Solve customer problems and follow up with them until the problem is resolved and the best service is provided .
2. Ensure the availability of stock of devices and follow up orders from the main warehouse .
3. Follow up the work team and evaluate them at the end of each month and submit reports to the manager .
4. Doing the necessary monthly inventory for the electronics department, following it up and submitting the necessary reports .
5. Training of the work team on the program to exceed customer expectations.
6. Training the work team on the new items in the electronics department and following up the item identification program .
7. Following up on the attendance, absence and vacations of the work team, arranging priorities and arranging annual vacations for each employee of the department .
8. Following up on the cleanliness of the work environment, confronting and resolving problems related to customers, and following up on the devices in maintenance centers.

Assistant Purchasing Manager à Jarir Bookstore
  • Koweït - As Salimiyah
  • Je travaille ici depuis janvier 2015

1. Monitoring of purchase orders and follow-up converted to purchase orders.
2. - implementation of the process of buying support purchases in accordance with purchase orders approved and according to the approved specifications and on a schedule Altered.
3. - control Reps procurement request for quotations in accordance with the specifications and quantities, and the implementation of the negotiation and procurement processes efficient manner in terms of price, quality and supply and payment terms and dates Service and direct implementation in some times.
4. - direct supervision of procurement performance and their development and help theand cooperate with them in some issues .
5. - participation in the evaluation of suppliers and their development and resolve problems with suppliers boss .
6. - participating in the search for new suppliers, or alternative materials used for the company.

salesman à Jarir bookstore
  • Koweït
  • juillet 2010 à juillet 2015

salesman in smart phone & electronic

salesman à Jarir bookstore
  • Koweït
  • juillet 2007 à juillet 2010

salesman in computer & peripherals department

sales manger à almasrya
  • Egypte
  • juillet 2005 à juillet 2007

sales manager for computers and electronic items

Éducation

Baccalauréat, computer section / IT
  • à - Bachelor of Education Division of the quality of teacher preparation computer
  • mai 2005

Education in preparing a computer teacher and skills in using it in all fields.

Specialties & Skills

Staff Supervision
Sales Coordination
Pre sales Technical Support
Staff Scheduling
Staff Development
Customer services knowledge.
Monitor the movement of sales and stock movement and communication with suppliers
Team work
Good communication with the section of permanent staff and their notes and give them instructions .
Microsoft Excel
Team working
materials
operation
Microsoft Word
negotiation
purchasing
merchandising
marketing
problem solving
microsoft powerpoint
planning
sales coordination

Langues

Anglais
Expert
Arabe
Langue Maternelle

Formation et Diplômes

ICDL (Certificat)
Date de la formation:
November 2006
Language (Formation)
Institut de formation:
New horizons Academy of technology and languages
Date de la formation:
August 2010
Durée:
72 heures

Loisirs

  • Reading Books
  • football player
    playing football