IT Specialist
World Vision India
Total years of experience :25 years, 7 Months
• Online System support to all projects situated at different locations in India
• Installation, Configuration, troubleshooting and training of all in-house application software
• Troubleshooting of all hardware/network/software
• Implement security settings and domain migration
• Auditing of IT assets
• Organizational System policy implementation
• involved in data analysis and design for various kind of reporting
• worked on System Diskette, a FoxPro based software for it’s database maintenance
• worked on software installation and hardware troubleshooting
• involved in training staff on various applications
• configured LAN with user access right and troubleshot
• involved in installation, configuration and troubleshooting of Lotus Notes
• guided through voice on technical support for network, hardware and software installation and configuration
• Participated in debugging IMPEX (Integrated Multi-project Explorer), an in-house database software and modified its code to suit end-user specifications, using VB.Net and PostgreSQL
• involved in design and coding to develop a database management software for the organization, using VB and SQL Server
• involved in all stages of application development: requirements, design, coding, testing, bug fixing
• generated reports based on different queries on MS Access and Crystal Report using complex queries, formulas and parameters
• Created Database objects such as stored procedures, triggers, views using SQL programming language on SQL Server
• setup network for 40 systems, configured Windows2003 server with user access and file security, DHCP and Firewall security for internet
• handled all kinds of Software, Hardware, Network Troubleshooting
• Trained End-Users and Co-Workers on Crystal Reports and other applications to enhance their skill on using Computer applications and adapt new technologies
• Executed regular file server backup, database backup and archiving
• Worked on Outlook Express to configure emailing system for 25 users
• Training clients on Windows, MSOffice, UNIX, C++, Sybase, Novel NetWare
• Involved in handling all kinds of hardware, network, software problems
• Installed software like UNIX, Sybase and Windows NT
• Guiding students to develop project on C++ and Sybase
• Access 97, 2000, XP - Developing and maintaining medium and small scale databases, developing and maintaining front ends using Access, writing complex VBA code, creating complex Microsoft Access reports