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Tanisha Singh, Client Servicing Executive (Sales & Account Management)

Tanisha Singh

Client Servicing Executive (Sales & Account Management)·HQ, SaaS for F&B

India

Bachelor's degree, Hospitality Management

Work experience

Total years of experience: 1 years, 10 months

Client Servicing Executive (Sales & Account Management)

November 2024 - Present

HQ, SaaS for F&B

Kolkata, India Remote

November 2024 - Present

• Own the full sales cycle for inbound and assigned prospects: initial outreach, scheduling, live
product demos over Google Meet, objection handling, and closing.
• Manage a book of 150+ existing accounts across multiple countries as dedicated Account
Manager, driving renewals and reducing churn.
• Run needs-based consultative selling — matching hotel and restaurant clients to the right
subscription tier rather than over-selling, building long-term trust.
• Set up post-sale 24/7 support channels (WhatsApp) for every onboarded client and coordinate
with the design team on digital menu builds, item updates, and campaign additions.
• Collaborate cross-functionally with design, tech, and product teams to customize onboarding
for each client and support marketing campaign rollouts.
• Serve as the point of contact for major hospitality accounts including MI·LEO The Palm
(Dubai), ADNH, Taj JLT Dubai, ITC Hotels, Hard Rock, and Nandos.

Company industry:
Hospitality & Accomodation

Industrial Trainee

December 2022 - January 2023

Taj Falaknuma Palace,

Hyderabad, India

December 2022 - January 2023

• Supported guest relations and service operations in a luxury 5-star hospitality environment.
• Assisted in coordination of large-scale events, sharpening cross-cultural communication with
international guests.

Company industry:
Hospitality & Accomodation

Education

Institute of Hotel Management

April 2024

April 2024

Bachelor's degree, Hospitality Management

India

Loyola School

March 2020

March 2020

High school or equivalent, Arts And Humanities

India

Loyola School

January 2018

January 2018

High school or equivalent, Standard 10

India

Skills

ACCOUNT MANAGEMENT

Intermediate

BUSINESS DEVELOPMENT

Intermediate

BUSINESS NEGOTIATION

Intermediate

CONSULTATIVE SELLING

Intermediate

INFORMATION TECHNOLOGY

Intermediate

INTERPERSONAL COMMUNICATIONS

Intermediate

PRODUCT DEMONSTRATION

Intermediate

SALES

Intermediate

SOFTWARE AS A SERVICE SAAS

Intermediate

UPSELLING

Intermediate

Training and Certifications

Certifications
Fundamentals of Digital Marketing
Microsoft Excel (Beginner to Advanced)