Tanu Kumari, administrative head

Tanu Kumari

administrative head

Inspire Public School

Lieu
Inde - Patna
Éducation
Master, geology
Expérience
4 years, 0 Mois

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Expériences professionnelles

Total des années d'expérience :4 years, 0 Mois

administrative head à Inspire Public School
  • Inde - Patna
  • mars 2022 à mars 2024

*Boost student admission growth rate in the Institution by 20%.
*Managing internal affairs with board members.
*Works with maintenance staff and outside vendors to ensure office equipment are up-to-date.
*Establishing effective communication channels with students, parents, and colleagues about curriculum, student progress, expectations, and any concerns.

customer service associate à Concentrix - India
  • Inde - Ranchi
  • février 2020 à décembre 2021

*Worked in Amazon as Technical Expertise.
*Maintained up-to-date knowledge of company
products, resulting in a 20% decrease in escalated calls & 95% customer issue resolution ratings.
*Successfully resolved 90% of customer issues via call/chat and emails.
*Resolve complex issues efficiently, resulting in an average call duration10% shorter than the team’s average.

Éducation

Master, geology
  • à Ranchi university
  • juin 2019

*CIMFR, Central Institute of Mining and Fuel Research, Ranchi-Done practical session in coal analysis using ultimate and proximate value. *Ashoka open cast mines, Piparwar, Jharkhand: Detailed and thoroughly research on coals (Types & Origin). *Tupudana Granite Quarry, Ranchi: Learned how rocks cuts and polished. *Chillangi granite mines, Ranchi: Fine grain grey granite deposit and associated igneous structure like pegmatite vein, apophysis amphibole enclaves seen. *Bariatu & Rock garden, Ranchi: Igneous Batholithic forms of rocks seen. *Hehal Excursion, Ranchi: Garnet, sillimanite, graphite schist seen.

Baccalauréat, Geology
  • à St.xavier's college
  • avril 2016

*Structural geology *geomorphology *paleontology *topographic map study *Hydrogeology

Specialties & Skills

Adaptability
Customer Engagement
Administration
Management
Communications
Administration
Microsoft Excel
Microsoft Word
Customer Service
Microsoft Office
Data Entry
Receptionist
Microsoft Word & Excel
Administrative support
Communication level
management

Langues

Anglais
Expert

Loisirs

  • Gardening
  • travelling
  • photography