IT Manager
Widam Food
مجموع سنوات الخبرة :18 years, 0 أشهر
• Shielded Establishment of IT Department, setting Policies, IT operational manuals, SOPs, Protocols & KPIs for departmental operations.
• Steered assigned IT projects’ implementation (new systems, software & mobile applications deployment), coordinated with stakeholders, and implemented cost-saving measures and budget controls, ensuring customer satisfaction.
• Translated and aligned business needs across various departments; strategy, finance, marketing, production, operations, purchases, logistics, and HR, ensuring IT solutions supported the company’s vision and mission.
• Negotiated and selected IT solutions vendors according to suitability and required technologies.
• Led & managed the end-to-end engineering and implementation of numerous IT projects, including the implementation of “Widam ERP Modules” encompassing Finance, Sales, Production, Procurement, Inventory, Fixed Asset, CRM, POS, and BI. & conducted risk assessments and developed mitigation strategies to reduce risks.
• Directed the technical support, network, and systems engineering teams, providing leadership, guidance, and mentorship to ensure high-quality service delivery and efficient operations.
• Forecasted future IT solutions, collaborated on budgeting and project management planning, and played a key role in strategic decision-making to support the organization's growth and development.
• Developed, tracked, and controlled information technology operating budgets and cost and benefit analyses for IT spending initiatives.
• Analyzed network security and current infrastructure to assess areas in need of improvement and development.
• Interviewed, hired, and trained staff, leading performance reviews and offering constructive feedback.
• Reviewed and assessed architecture design, implementation, testing, and deployment needs to identify project requirements and costs.
• Analyzed department and job-related functionality requirements to align technology priorities with business needs.
Projects overview
E-payment solution integration for the company’s Mobile Application \[B2C\].
Website & Mobile Applications Revamp.
Integrated Oracle ERP system and Company Information System.
Oracle Fusion ERP.
Personalization in Oracle Forms.
• Oversaw the administration and maintenance of company servers, including AD, additional AD, ISA, ERP Apps, Antivirus, and SAN storage, ensuring optimum performance, reliability, and data security.
• Configured and administered VPN and FTP, enabling secure remote access and facilitating efficient file sharing across the organization.
• Designed and implemented comprehensive company security policies, safeguarding critical assets and mitigating risks.
• Managed WSUS configuration and administration through VMWare, ensuring streamlined patch management and system updates.
• Administered and managed company mail systems, ensuring smooth communication and collaboration among employees.
• Monitored and controlled internet access through ISA Server 2006 and GFI Web monitor, ensuring network security and compliance.
• Administered and maintained Windows 2000 and 2003 servers & Microsoft ISA Server 2004, ensuring reliable and secure network operations. & Implemented backup strategies, ensuring data availability and facilitating disaster recovery.
Graduation grade : Very Good Graduation project : Web site for commercial company Project grade : Excellent