Registration Assistant
United Nations High Commissioner For Refugees - Other Locations
Total years of experience :13 years, 0 Months
Counsel individual asylum-seekers and refugees to manage their expectations on protection, assistance and durable solution.
Identify vulnerable asylum-seekers and refugees.
Prepare detailed records of counselling sessions and follow-up on individual cases.
Conduct registration interviews, maintain registration and counselling database, and provide regular input on daily actions specified above.
Ensure quality and integrity of information captured at registration, notably through peer review of registered cases and follow up with respective functional units.
Ensure constant and accurate upkeep of data (physical and electronic) to reflect status of persons of concern by checking that all “ProGres” data fields are filled in properly. Manage and update refugee files as necessary.
Compile periodic registration statistical reports and circulate them to all concerned parties, including external parties. Analyse data to ensure data quality and integrity, and report trends and issues as required.
Participate in support missions to the field offices.
Draft routine correspondence based on instructions provided by the supervisor or based on background information available on office files.
Act as interpreter when needed during resettlement interviews.
Counsel refugees and asylum-seekers, providing them with information at reception areas.
The reception, counselling, and management of expectations of asylum-seekers and refugees.
Assist the filing department in checking and arranging physical/digital files of registered persons of concern.
Assist with creating, organizing, maintaining physical files, including photocopying of documentation.
prior to registration related interviews.
Call center agent (incoming/outgoing calls): schedule appointments, provide clarification and guidance.
to persons of concern.
Aid the field department either with distribution inside the office, or outside at
different locations over Lebanon (Baalbak, Taalabaya, Aarsal…)
Coordinate with security team on the management of orderly entry into the building, Identify and fast track persons with specific protection needs.
Responsibilities:
Coordinate with security team on the management of orderly entry into the building.
Assist UNHCR staff in fast-tracking persons with specific protection needs.
Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
Prepares documents and all required requirements for ministry of interior/industry
Follow up with Lebanese customs for refund of duty.
Follow up with suppliers for required documents.
Manage all documents in relation to customs clearance
Control the invoice, seal and indicate the import file number.
Prepare the import cost table and difference report for approved suppliers.
Receiving customers counsell and communicate with them to provide their needs.
Preparing a daily report regarding the sold products even retail or wholesale.
Weekly inventory check concerning products imported or exported from the warehouse.
Assist with creating, organizing, maintaining products at the show room.
TS1 Topographical Engineering
