Operations Supervisor
Sodexo
مجموع سنوات الخبرة :6 years, 6 أشهر
• Provided Catering and multi-services to a high standard that met client expectations, ensured continuous improvement and growth and delivered Company business objectives.
• Managed all resources associated with the business contracts including Human Resources, Health Safety & Environment, customer communication, procedures and commercial.
• Ensured optimum return for the company, thereby achieved its business objectives of budgeted turnover, profitability, contract retention and growth.
• Led and motivated a team of Unit Managers and overall to ensure a visible and measurable contribution to the development and management of a portfolio of contracts with emphasis on the successful execution of all business and departmental plans, aims and key initiatives.
• Demonstrated continuous business improvement by evaluation of existing processes to identify new ideas, technologies or processes to increase organisational efficiency, productivity, quality, safety and cost savings to the benefit of the Company and client.
• Familiarized myself with the full scope of service for each contract, Followed-up performance management and development of direct reports to ensure ownership of people management and that associated issues were effectively identified and controlled.