Tarek Doumani, LAT

Tarek Doumani

LAT

LEBANESE AIR TRANSPORT

Location
Lebanon - Beirut
Education
High school or equivalent, Marketing
Experience
6 years, 5 Months

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Work Experience

Total years of experience :6 years, 5 Months

LAT at LEBANESE AIR TRANSPORT
  • Lebanon
  • My current job since January 2021

Flight responsible of all Cyprus Airways handling operations.
- Handling of different airlines operating in Beirut Airport (Turkish Airlines, Transavia, Fly Dubai…).
- Greeting passengers on arrival at the airport.
- Answering any queries passengers might have about their journey.
- Checking bookings and issuing boarding passes.
- Keeping passengers updated on any changes to flight information.
- Directing passengers to the correct gate for their flight and controlling it.
- Weighing and checking in luggage.
- Responding in a calm and professional manner to customer complaints.
- General administration duties.
- Following security procedures.
- Checking boarding passes and passports at the boarding gate.

Customer service at ALINE FOR GENERAL TRADING & SHIPPING
  • January 2017 to January 2019

and connecting with the Shipping companies in Beirut port to pursuit the
shipments.
- Work on NAJM customs program.
- Work on CAMA port Beirut program.
- Handling phone calls and clients requests.
- Solving bank issues.
- Contributed to the daily work in different departments.
- Daily brief with the owner about the operation
- Coordinate with clients about any missing documents.

Education

High school or equivalent, Marketing
  • at Lebanese International University
  • October 2022

EDUCATION

Bachelor's degree, Accounting Information System
  • at Lebanese International University
  • January 2015

Specialties & Skills

SHIPPING
TELEPHONE SKILLS
TURKISH
HUMAN RESOURCES
ENGLISH
MAESTRO
MICROSOFT EXCEL
MICROSOFT OUTLOOK
MICROSOFT WORD