personal assistant
London International Patient Services
Total des années d'expérience :22 years, 5 Mois
Managing consultant clinics from booking appointments, pathology, radiology and surgries. This also includes the invoicing and dealing with insurance and embassies.
Knowing how to deal with patients and serving them in a good way.
Working in Sykes is a great challenge. I work in Sony account handling the SGR hive contracts and product registration and that was new to me cause i deal 99% through email with customers not through phone calls unless its an emergency. I learnt a lot of new writing skills specially that i deal in 5 different languages and support the customers too. Handled CIC customers as first line technical support making sure that customer satisfaction was up to required level.
Working in Teleperformance in AT&T account as customer service billing department. I learnt a lot dealing with different cultures and types. Dealing with frustrated customers and knowing how to handle them was one of the most important thing i learnt and was a great challenge and doing that well made me handle escalations coming from other agents and support to them and being able to fulfill my numbers at the same time too.
That was my passion to study and become a dog behaviorist and then be a trainer. I got an amazong opportunity to work and train dogs and educate the owner
Responsible for all the operations and handling the events department.
responsible about the marketing responsibility ( website, company profile, brochures, presentation and partnerships) plus all sales related tasks
handeling the corrprate existing and new customers
responsible about the website construction and online advertisement( Facebook, Google, yahoo, Hotmail, and email shots) also handled bulk sms sales.
My main job responsibtly is selling the security product, as Symantec, SourceFire, fortinet, Juniper, etc..Also was responsible of tenders and Microsoft products.
Selling the company products and achiving my targets of Villas .
Our team was resposible about selling the liablity products to the customers in a proffisional way .
i was working on the CRM software as sales and technical support.
responsible about planning to execution of events
graduation GPA 2.8 CCNA
graduation GPA 3.82