Regional People Partner
Chalhoub Group
مجموع سنوات الخبرة :16 years, 6 أشهر
(Kuwait, Qatar, Bahrain, Jordan, and Egypt)
• Structure optimization for efficiency which lead to a payroll saving of $1.8M in 2018
• Leading project for certifying the Group as Great Place to Work in KSA & Qatar
• Strong focus on EVP to build on for a future-fit organization
• Strategic partnering with country managers on implementing people experience communities which lead to 100% satisfaction of employees in both back office and frontline
• Experience in analyzing elements in P&L
• Focus on people strategies that will support employees’ career, learning, and performance.
• Lead the workforce planning to ensure optimal organizational structures are in place to support future focus and growth
• Coach and mentor Management team members to raise awareness around new ways of working and inspirational leadership to support cultural transformation
• Act as a change agent, continually looking for innovations and efficiencies with regards to how we manage and motivate people
• Continually assess the effectiveness of current policies, procedures, and programs and put forward recommendations to improve impact and employee satisfaction
• Liaise with the Group's Talent Acquisition lead to ensure recruitment strategies result in relevant, high caliber candidates being identified
• Ensure timely implementation of annual performance management cycle
• Collaborate with L&D to ensure that the overall training needs are being met and learning budget is being consumed effectively
• Leverage available HR data analytics, external benchmarks and best practice approaches to support decision making
• Successful transformation and integration to HR Employee Central (SAP) while having a parallel run of two systems for 6 months
• Successful data cleansing achieving 100% data accuracy in 3 months for 3000 records
• Successful increase of Annual Business Satisfaction Survey resulting in satisfaction rate from 49% to 89% in 3 years
• Subject matter expert on local rules and regulations and on Employee Relations cases leading to 100% resolution of all raised cases.
• Ensure alignment and relevancy of training budget and follow up on updating current programs in coordination with L&D Manager to provide competitive edge and learning experience.
• Innovative ways to attract talents and use the digital platform to increase maximum reach and simplifies the applying process.
• Ensuring availability of candidates in pipeline and closing vacancies within the time frame achieving 90% satisfaction rate.
• Coaching and counseling to managers and employees in supporting and resolving employee relations issues
• Member of interview panel to look after senior key positions
• Strategic partner supporting business strategies by developing the services, processes, procedures to cope with the business in an efficient timely manner
• Direct day to day functions with a focus on increasing productivity and operational efficiency levels while maintain best in-class service
• Continuous development of monthly reports/ Dashboards to provide in-depth analysis and details to the business
• Supported operation and oversaw 15 employees
• Reviewing/Updating company policies in alignment with Local laws/Group directions
Human Resources Business Partner -Stretched assignment in parallel to HR Division Manager Role
• Introduced performance management (Performance Evaluation and KPIs) through the digital platform
• Performed annual manpower plan and budgets based on business needs; worked with recruitment team to build sourcing strategies to support delivery of the required manpower plan
• Provided training and coaching to Line Managers regarding various HR policies/standards in addition to counseling members of management on turnover, market inflation, and labor laws
• Lead the National Graduate Programs planned to attract, develop, and retain top notch national profiles & managed their learning activities and integrations within the business
• Managed training budgets, training needs and worked closely with L&D on development activities and programs
* Coordinate with agencies to insure proper selection of candidates based on division's
distinct requirements.
* Liaise and coordinate with line managers to ensure a full understanding of their requirements and preferences.
* Prepare advertisement campaigns and supervising web posting vacancies.
* Generate related reports to the upper management and followed up with the agencies and divisions on all of the pending/ delayed tasks/activities accordingly.
* Supervise and coach a team of highly skilled multinational professionals.
* Ensure constant coordination with the divisions to generate the proper manpower forecasts based on their needs.
* Contribute to the efforts of the Organizational Development Section in frequently updating the salary scale and job descriptions based on the current market trends.
* Conduct personal interviews for high profiles and local candidates
- Generating weekly employee affairs-related reports to the upper management ensuring the correct data is being provided in regards to the employees’ records by coordinating with the site managers.
- Arranging trainings for existing and new employees on the Human Resources Information Systems.
- Administrating the development of the Human Resources Information Systems through generating specific data reports with respect to company policies and procedures, and followed up with IT for any data processing errors that might occur.
- Formulating and advising on HR policies and objectives for the company with regard to employee relations to establish a positive employer-employee relationship and promote a high level of employee motivation.
- Administrating the development of HR practices and objectives towards providing an employee-oriented, high performance culture that emphasized empowerment, quality and productivity as its cornerstones.
- Handling all aspects of employee relations pertaining to recruitment, arranging for housing facilities and organizing regular training sessions in order to increase the overall performance of the employees.
* Special Projects - HRMD Task Force Team
- Created a new title dictionary for the entire company based on extensive research and studies of leading-practices.
- Performed a position dictionary cleansing, and ensured the job titles are mapped to the new dictionary.
- Participated in the review and development of all of the job descriptions for the Group, in coordination with the Division Managers and the Senior HR Executive Director.
- Performed job evaluations and job mapping by utilizing a combination of Hay/Mercer methodologies.
- Analyzed the Human Resource’s Departments’ KPIs and advised on areas of development
- Contributed to the development and implementation of the company’s new succession plan
Institute of Leadership & Management - Level 5 1. Managing for Efficiency & Effectiveness 2. Developing & Leading Teams 3. Becoming an effective leader
I received a certificate for attending the course.