Partners’ management & budget planning & cost control/effectiveness/optimization Sr tech expert
Vodafone Egypt
مجموع سنوات الخبرة :21 years, 6 أشهر
Dates From MAR, 2010 - TO APR, 2020
PARTNERS MANAGEMENT & COST EFFICIENCIES SR.TECHNICAL EXPERT,
VODAFONE EGYPT
Manage E2E Technical IT/ HW&SW maintenance contracts, including services budget planning, cost effectiveness’s/optimization management of about opex 90M EGP, to ensure business continuity, services availability and meet company YOY budget targets & plans.
Key accountabilities:
• Contract categorization and optimization.
• Strong negotiations, lobby on CAPEX investment (all contracts), alignment & collaboration.
• Long term contract deal plan for 3-5 years.
• Consolidation all technical functions’ services internally including optimization, SLA categorization.
• Benchmarking and YOY analysis/comparisons.
• Full coordination with SCM/services’ owner for providing Technical & roadmap tactics for best price negotiation.
DATES FROM JAN, 2008- TO MAR, 2010
BILLIN SUPPORT FUNCTIONAL MANAGER,
VODAFONE EGYPT
• Leading a billing team’s application support that provide billing services support for producing the monthly bill cycles and all related problems, rating, service & tariffs and roaming issues according to the plan and agreed on SLA by releasing the conflicts arises during bill cycle and contribute with billing committee in finding the appropriate solution and making proper decision.
DATES FROM JUN, 2006- TO JAN, 2008
VF LIVE!, MOBILE TV & INTERNET SUPPORT FUNCTIONAL MANAGER,
VODAFONE EGYPT
• Established & Leading new team’s for supporting new mobile services (TV channels streaming, contents & music download, evolved by lunching 3G as a big step transformation forward in telecom mobile market along with rising of 3G devises.
DATES FROM NOV, 1998 - TO JUN, 2006
ORACLE FINANCIALS & HR APPLICATION SUPPORT TECHNICAL EXPERT,
VODAFONE EGYPT
• Responsible for supporting Oracle Financials11i as Technical Analyst, Providing on-going support for Oracle Financial & HRMS (General ledger, Account payables, fixed assets, Inventory, Account Receivables, Purchase Orders, Iproc, Human resources, HR Self-Services, and System administrator modules).
• Participate in the implementation/Upgrade and customization of
Oracle Financial &HR modules; two major upgrades, (Ver10.7 to Ver11.5.1) & (Ver11.5.1 to Ver11.5.7).
DATES FROM JUL, 1998 - TO NOV, 1998
SYSTEMS ANALYST & APPLICATION DEVELOPER,
Arabian Information Technology (AIT) Co. in Bahrain
• Responsible as a team leader on Commercial registration system project for Ministry of commerce for Bahrain government.
• The project aims to analyzing, designing, developing and building a data base for Commercial & insurance companies as well as for Individuals, including data migration, security by using fire wall, handheld programming, formatting and reports.
DATES FROM JUL, 1996 - TO JUL, 1998
SYSTEMS ANALYST & APPLICATION DEVELOPER,
Team Co. for Engineering & Management Consultants.
• Responsible for designing and developing Fixed Assets, Inventory, and General ledger Systems for ‘Hebron Municipality’ Palestine.
• All Systems were developed using Oracle (Developer/ 2000) under UNIX Sun Solaris.
DATES FROM JAN, 1990 - TO JUN, 1991
SYSTEMS & PROGRAMMER ENGINEER,
Military Factory 200
• Responsible for analyzing, modifying & coding the items and the product’s parts (commodity code) according to General Dynamic operation’s procedures.
• Designing the forms & the reports by using Oracle tools.
DATES FROM JUN, 1986 - TO JAN 1990
MAINTENANCE & SERVICE ENGINEER FOR FAX MACHINES,
Continental Co.
• Responsible for maintaining and fixing the electronics problems for Fax. Machines.
• Teaching and guiding the customers/users on proper usage of sending and receiving the documents according to company manual’s instructions.
• Network & Operating systems. • Programming environment.
B.Sc. of Engineering. Computer dept.