Tarek Hafez, Card Center Dept. Manager

Tarek Hafez

Card Center Dept. Manager

Faisal Islamic Bank Of Egypt

Location
Egypt - Cairo
Education
Diploma, PPME (Professional Project Management Expert) License 32207
Experience
41 years, 11 Months

Share My Profile

Block User


Work Experience

Total years of experience :41 years, 11 Months

Card Center Dept. Manager at Faisal Islamic Bank Of Egypt
  • Egypt - Cairo
  • My current job since February 2005

Business research and development:
- Settlement & Reconciliation.
- Cards Issuing.
- Authorization.
-New card design (Customer segmentation)
-Merchant Processing / Settlement.
-Marketing materials ( applications /statement /education material )
-Management information system
-Activities performance control
-Initiating credit bureau project.
Risk management:
-Charge back
-Fraud control
-Collection ( delinquency process control )
-Credit criteria assignment & assessment
Operation:
-Initiating & testing and implementing all functions of management system including all business card modules
-Controlling all administration functions
-Planning and executing required certification procedures with VISA organization for launching a new product and any enhancement required.
-Running & supporting VISA INTERNATIONAL edit package.
-Controlling interchange files (incoming & outgoing )
-P.O.S installation procedures
- Chip migration plus system upgrading
-Launching & testing all new products (internet card & installment card….

IT Dept. Manager at Misr Romanian Bank
  • Egypt - Cairo
  • January 1999 to February 2005

IT manager (Project Manager, Implement new core banking) :
1.Development section.2.Operation section.
3.Communication section.4.Swift section.
5.ATM/Cards section.6.Implementation and Security section.
•Build a new infrastructure for the banking technologies.
•Build a new technology environment for the bank.
•Prepare&manage the project plan, IT strategy and budget.
•Manage and control the implementation for the new projects.
•Follow-up implementations, correct deviation, and ensure that the performance activities are up to the international standards.
•Coordinate and discuss with the MRB top management to draw the new automation strategy.
•Improve the banking technology services.
•Exp in different environments: NCR/Unix, IBM/AIX, SUN/Oracle/NT…
•Succeed to implement - working project supervisor - :
1.Phoenix (Core) in MRB-Egypt region, MIS and Trade-Wind.
2.Mosaic (Branch Automation) in MRB-Egypt region.
3.Globus (Core) in MRB-Romania region & Trade-Finance, MIS, Treasuery.
During my current position (IT manager and Business Analyst) in Misr Romanian Bank (MRB), I have gained many professional tasks and experience (I can submit details CV).
I have the capabilities to manage more than one project simultaneously.
Examine the Business request to determine the acceptance of the project and negotiate the requirements with the Busines, deifine the Gaps, follow the customization with the Vendor..
Once the client and the application development section agree on the project requirements (after negotiation phase), I issue a service request to the application development section to proceed with that particular project.
Responsible for prepares the project plan to develop detailed plans for assigning, performing and tracking all project activities. Establish the detailed tasks, resource and time estimates to complete the project, IT SEC based on the role and responsibilities of DEPTt/ RDBMS security management)...etc

Systems Manager/Project manager at National Commercial Bank (NCB)
  • Saudi Arabia - Jeddah
  • May 1991 to November 1998

System Manager: Systems installed are NCR 9800-VRXE, NCR System 3000 UNIX systems, Tandem Himalaya (K2004 and K1004), IBM RS6000-AIX and NCB System 5100-UNIX.
I was nominated to be the EFT project leader, and successfully implemented under the instructions of SAMA. EFT project is one of the biggest and important projects in NCB shared with 12 banks in Saudi Arabia under the supervision of SAMA.
Implement new core banking BANCS-FNS with branch automation BRANCH2000.
Since the year 1992 until end of 1998; working System manger for the ATM, POS, SPAN, EFT systems.Since the year 1985 until now I am working in NCR platform environments.
Since the year 1992 until now I am working in TANDEM platform.Communication S/W experience in (TCP/IP, X25, SNA…)LAN/WAN technology. Manage and maintain the functionality, security and efficiency of all computers systems, operating systems and applications on production and development environments. Manage different important applications such as Base24-ATM, Base24-POS., Base24-Span, FNS-BANCS and operating systems such as VRXE, Tandem-GUARDIAN Non-Stop Kernel, UNIX and IBM-AIX. (I can send CV for more details).
Sybase/Oracle.

Technical Support (Section head) at Misr Bank
  • Egypt - Cairo
  • January 1985 to May 1991

System and Technical Support: to support and maintain the functionality, security, operating system for NCR 9300 / 9800/ Unix, and application system in production and development environments. Responsible for determining the effects of the performance, operating system, utilities, file systems and applications.
Online and Communication S/W support: experienced with the online systems and communication S/W such as STAM, Tran-Pro Multitran, TOTAL and DBSR. Responsible for the performance and integrity of online application systems. Performing corrective actions in a time-critical manner such as data base recovery or communications Problems. Responsible for the creations and data base maintenance. Responsible for the data base security management, determine the negative and/or positive effects of the performance or failure of single components of online system upon other components and the system as a whole. Responsible for testing and implementing the new online systems. Responsible for database and online system recovery. Responsible for telecommunication software working with different protocols such as X.25.
prepare disaster recovery plans for the live systems and support.

IT Project supervisor at Kuwait Ministry of Interior
  • Kuwait
  • May 1982 to December 1984

Programmer: using COBOL language on IBM/DOS and OS operating system to create objects to service systems and users, and create maintain the dB files.
Operation Support: responsible for the management and administration of all computer systems and applications run by the Ministry of Interior and provide consultancy services to development staff.
Project Supervisor: Traffic Project head management decided to open a new computer center for traffic department. I was the project supervisor to manage the operation support, data entry staff and technical support staff.

Education

Diploma, PPME (Professional Project Management Expert) License 32207
  • at GPMC
  • August 2014
Diploma, PMP
  • at PMP/PMI
  • September 2006

Regestered in PMP/PMI certificate

Diploma, all my courses
  • at VISA,NCR USA/NCR Jeddah/NCR Cairo/AUC
  • December 2003

15 UNIX System Administration concepts AT&T-GIS/1995 6. Relational Data base Modeling AT&T-GIS 1995 9. Relational Data base Modeling Workshop AT&T-GIS/1995 10. Data base Design and Admin. For DBSR NCR 1989 11.DBSR SQL Programming NCR 1989 . 13. Backup and Recovery using Archive Storage Facility AT&T-GIS 1995 14.Online Real Time S/W Multi-Tran ProgrammingNCR1991 15.Online Real Time S/W Multi-Tran Design NCR 1991 16.RMS File Management Processing NCR1991 17.Fundamentals of UNIX V.4 AT&T-GIS 1992 25.Systems Analysis and DesignNCR1989 26.COBOL Programming AUC 1980,1981 27. COBOL Programming and Workshop AUC 1982 28.Tandem Concepts and facilities ITS 1994 29.Tandem TAL Programming ITS 1993 30 AIX System Administration IBM 1996 31.AIX Advanced System Administration IBM 1996 32.ACI Base-24 Rel 5.1 System Administration -Technical overview -Database Module - Transaction processing -System Analysis -EMS Management -System Security ACI1996 33.Tandem System Management ITS1997 34. Pathway System Management ITS1997 35.Sybase System Administration Sybase1997 36. Data Warehouse / CRM NCR 2004 Note: all courses related to the new core applicationsGlobus,Phoenix,Tradefinance,..etc).Temenos/ITS During 2001/2002 35.VISA Financial Reconciliation course.36. Liability Shift (Chip….EMV…..)37Payment card system 38.Planning & managing card business 39.Increase usage and motivating C/H activities 40.Cards profitability 41.Fundamental procedures control 42. Fraud control and security 43. Account life cycle management 44Visa Smart Debit & Credit migration45.Marketing strategy 46.Building and development working team 47.Managing time and meeting 48.Managing services quality in financial institution 49.Strategic business planning 50.Prevention counterfeit in banking activities

Bachelor's degree,
  • at Cairo University , FACULTY OF COMMERCE
  • May 1981

FACULTY OF COMMERCE , Accounting division , high Good grade.

Diploma,
  • at AUC , American University in Cairo
  • January 1981

In computer languages

Specialties & Skills

SOA Governance
Project Management
E services
Payment Cards
Core Banking
IT Manager /IT projects management/Testing banking applicatipns and QA
IT Risk Management
IT Security Management
IT strategic and planning
Business Analyst for Core Banking Applications
Cards Systems
Globus core banking
Swift / Bess /SARIE

Languages

Arabic
Expert
English
Expert

Memberships

GPMC
  • PPME (professional project management expert)
  • August 2014