Consumer Banking Officer
Gulf Bank
Total years of experience :17 years, 6 Months
Dealing with customer complaints that can't be solved by the front line staff.
Maintaining statistical and financial records.
Implementing the new products, services and processes devised by head office.
Representing the bank within the wider community and building relevant contacts.
Meeting sales targets and managing budgets.
Follow up with press and all printing staff.
Collect data from emails and calls.
Follow up social media.
Admin training courses.
Dealing with hotels and ballrooms.
Dealing with trainers.
Answering incoming calls from trainees and customers.
Preparing materials and attendance sheet for courses.
Marketing the courses at social media.
following up all social media and reply likers and followers.
Advertising for the center.
Answer incoming calls.
Reply incoming E-mails.
Present Items for customers and help them to find what they need.
Reporting the Head Office about every incoming items to the workshop.
Care about customers and offices.
Collect rents and count monthly incomes.
Follow up with internet providers and cleanliness companies.
Organizing works and attends meetings instead of the manager.
Send and replay incoming E-mails for companies and hotels.
Arranges files and folders (Microsoft Office) on computer and follows all new events.
Dealing with hotels
Arranging booths in ballrooms
handling VIP Service customers, the ruling family members and other people in the all process, step by step to apply for the visa to UK.
starting from the information disk, taking their Bio-Metrics (photo, fingerprint and eye print), managing the que line, turn and caring of old and handicapped persons.
collect their documents and passports.
finally data entry to send the folder contains all the details about the customer to the embassy of united kingdom
dealing with angry and Visa refused customers
Selling Products and items
Dealing with Customers
Helping customer's to decorate and design their own houses
