Sales Manager
Miraco Carrier
مجموع سنوات الخبرة :4 years, 7 أشهر
Develop and execute sales and distribution strategies by selecting appropriate channel partners on a market specific basis.
Manage channel partner relationships, development, improvement strategies based on sales, service and aftermarket performance to achieve overall customer satisfaction.
Ensure support for export sales function by working with engineering, manufacturing, purchasing, contract administration and program managers to facilitate organized, timely and cost effective build and delivery of vehicles and parts
Provide market research including compiling competitive analysis; provide the advantages (features and benefits) of the company’s product.
Prepare, administer and coordinate customer/dealer quotations, proposals and bids
Coordinate the marketing function of the business unit with the Corporate marketing goals and participation in appropriate trade shows.
Coordinate and host, in a professional demeanor, customer/representative visits, factory tours, and product inspections, as needed. Evening or weekend work with customers may be required
Support field sales activities through participation in customer sales calls, demonstration of products and participation in trade shows and seminars.
Create and present product informational and training sessions at sponsored events such as the annual sales meeting.
Contribute information and assist with the direction and development of new product offerings.
Allocating Sales target and following up and monitoring results, ensuring they are aligned with the planned targets and taking corrective measures when necessary.
*Allocating Service strategy for the service Department.
Managing the sales team including:
•Day-to-day management
•Sales reporting
•Appraisal, training and personal development of staff
•Management of performance
•Ensuring excellent customer service from all team members
•Working with customers on project requirements including:
•Initial contacting phase
•Specification and product requirements
•Quoting and Price negotiation
•Project management of orders including post delivery follow up
•Negotiating with customers and suppliers
•Monitoring the stock profile
•Researching and advising on new products
•Responsible for winning new business and new customers
•Resolving problems and disputes including customer service
•Analyzing the competitor’s activities in order to maximize sales, target through current and new clients
* 1th
Maintenance &
electromechanical department.
•Assist in electromechanical design drawing ( air conditions, fire alarm, fire fitting, B.M. systems, plumping) for Mustafa Mahmoud hospital - El-Mohandsien - Giza.
•Supervisor of all Electromechanical works in site.
•Revising of all as built drawing.
•Assist in electromechanical design drawing ( air conditions, fire alarm, fire fitting, B.M. systems, plumping) for Ghabour Egypt at Al-amrea Alexandria.
•Supervisor of all Electromechanical works in site.
•Revising of all as built drawing.
Managed maintenance & warehouse spare parts relation with Carrier Transicold in France.
•Install and repair Bus air condition (Carrier-Sutrack)
•Established and maintained a daily, weekly and monthly
statistical database on received call (complaints, request and
Inquires) their possible causes, frequency of occurrence.
•Increased sales value per customer through post product service sales in the form of maintenance contracts improving cash flow with no added cost.
•Introduce a list for the most commonly used parts to help set
reorder points and better price maintenance and spare parts.
•Planned customer service department activities and set producers for workflow.
•Successfully managed department team to achieve the company goal of full customer satisfaction and strong customer loyalty.
•Assisted in marketing activities that included customer contact such as exhibitions.
•Established and maintained strong and friendly relations with reftruck clients.
Project: Design of a plant of Desalination of seawater by Reverse Osmosis. Graduation project grade: Excellent
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