personal shopper
Harvey nichols Doha
Total des années d'expérience :16 years, 7 Mois
•Preparing and sending the daily, weekly and monthly reports. •Responsible for the whole selling process in the shop. •Merchandising. •Focus on customers and offer them a high quality of customer service. •Follow up with the customer’s order and needs. •Receiving and uploading the shipment
•Supervise the opening and closing of the store.
•Merchandising.
•Follow up with the customer’s order and needs.
•Preparing some reports (Weekly Business Review, Weekly Commercial Feedback).
•Supervising the performance of the work team and making sure customers are satisfied.
•Preparing timetables and manages the work in the shop and help creating harmonized work team that can achieve its targets
Training, supervising and appraising staff
• Maintaining statistical and financial records
• Promoting and marketing the business
• Dealing with customer queries and complaints
• Managing inventories, pricing and stock
• Maximizing profitability and meeting sales targets
• Preparing promotional materials and displays
• Running business of the bed textile area.
• Keeping Key Performance Indicator on the high level.
• Running several stock reports.
• Maintain sales space capacity
• Watching over the presence of mechanical sales.
• Maintain margin level over the given bench mark
• Arrangement & organization of products
• Organizing the warehouse & inventory
• Provide services to customers
• Welcoming & assisting Customer
• Assisting shoppers to find what they are looking for.
• Process cash and card payments.
• Answering queries from customers.
• Provide advices and guidance on product selection to customers.
• Keeping the store tidy and clean
• Handling Customer complaints
• Assisting customers on the shop floor (cashier)
• Taking the order from clients and coordinate with kitchen staff
• Do the day by day inventory
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• Entertainer for children
• Entertain the hotel guests
• DJ party for children
• Host and arrange games for children