Tarek Hesham

System Maintenance Engineer at Thales Communication & Security

• Egypt - Cairo
• My current job since December 2011

Cairo Metro Line 3, Automatic Fare Collection (Ticketing) System
 Develop and maintain a web-based (PHP) Help Desk application for managing technical reported problems.
 SQL Server Database Administration.
 Software Testing.
 Administration and monitoring all Line 3 Ticketing Equipment.
 Installation, maintenance and administration of Main and Stations’ servers.
 Escalate Client’s requests to Head Office in France.