IT Manager
Global Housing ( Call Center)
Total years of experience :21 years, 11 Months
Maintain, monitor, and troubleshoot associated end user desktop hardware/software
Install, test, configure, and update new workstations, peripheral equipment and software .
supporting Company pc's and servers
- Managing and maintaining company Mail Exchange Servers.
- Managing and maintaining company database
- Managing and maintaining company network Switches & routers & Lan & Wan Connections and IP's.
- managing and maintaining network and switches and routers
- managing and maintaining network ip's and upgrade pc's systems and hardware
- insure that network is safe from viruses and threats attack
- Lan & Wan Manage
- Managing and maintaining company mail servers and domains.
- IT Regulations awareness
- Set IT strategy, Policy and procedure .
- Secure the company data, network access and Backup .
- ensuring High availability for VoIP Services and Mailing Services.
- Managing and Maintaining Email Server's ( Microsoft Exchange ).
Supporting PCs and servers in 6 Branches- managing and maintaining company database - managing and maintaining network and switches and routers - managing and maintaining network IP's and upgrade PCs systems and hardware - insure that network is safe from viruses and threats attack managing and maintaining security Cameras and DVRs, Managing and maintaining Par PixlePoint P.O.S and it's database , managing and Maintaining Micros 3700 P.O.S software .
Senior Technical Support - suppotrting more than 450 pc's and servers between cairo sit and newyork sit - managing amd maintaining company database - managing and maintaining network and swiches and routers - managing and maintaining network ip's and upgrade pc's systems and hardware - insure that network is safe from viruses and threats attack
Network engineer Built networks for the companies and technical support
manager and technical manager for the company and costumer technical support
hardware maintenance an d trainer for some courses like hardware maintenance and some office aplication and windows
network maintenance
INFORMATION TECHNOLOGY PROFESSIONAL (ITP) PROGRAM
Software Human Resource Council
30 Metcalfe Street, Suite 400, Ottawa ON K1P 5L4
CANADA
(MCSE-CCNA) TRACK
Millennium Corporation ITP Program
41 El Merghany st, Heliopolis, Cairo.
• Energetic and innovative business simulation designed to integrate technology and valuable corporate soft skills, including: effective meetings and communication, goal setting, marketing, project management, team leading and organizational skills.
• Worked in a simulated environment as a team member, team leader,
And IT project manager, to support 7 general projects that covers the most of the IT requirements for the high scale organizations.
• Received professional training for Microsoft applications including MS Office 97/2000, FrontPage, Dreamwaver, MS Project 2000, MS Visio, Cisco Certified Network Associate (CCNA) and Microsoft Certified System Engineer (MCSE) certification.
• For more information about the ITP program, visit: www.itp.ca
hardware maintenance and trainer for some courses like H.D maintenance and some office aplication and windows
• All types of finance and Accounting. • Management and Economic. • Grade: Good
