طارق منفل النور بخيت محمد, Engineer Information Communication Technologies

طارق منفل النور بخيت محمد

Engineer Information Communication Technologies

Shiekan Insurance & Reinsurance Co. Ltd

البلد
السودان - الخرطوم
التعليم
بكالوريوس, BSc Electronic System Engineering/Communication Option
الخبرات
7 years, 3 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :7 years, 3 أشهر

Engineer Information Communication Technologies في Shiekan Insurance & Reinsurance Co. Ltd
  • السودان - الخرطوم
  • مايو 2010 إلى يوليو 2013

Working with my team of IT professionals providing the:-
• Problem Management Role to small & medium Business with Service desk (L1 & L2) & Incident Management.
• Provide Systems Integration Solutions & Problem Solving Skills.
• Generating System environment statistics reports (CPU, Memory, disk space, utilization) that help in fine-tuning and dimensioning (KPIs).
• Using statistics to gather, sort and analysis the Daily, weekly and monthly KPIs and construct reporting tasks.
• Undergo project’s Implementations with skills in Planning, Designing Dimensioning & Delivering (PDCA Cycle).

System Administrator & Project Implemented for:-
• Windows Servers 2003 2008 & 2012.
• Active Directory DNS DHCP Servers.
• Windows Server Update Services WSUS
• Microsoft Exchange 2003 Server.
• Microsoft ISA 2006 Server.
• LAN WAN Wlan VPN VoIP
• Data Base My SQL & Microsoft SQL Server.
• Microsoft SharePoint server 2007.
• Office SIP Server PBX, VoIP & Instant Messaging.
• ERP System, Reporting, Operation & Maintenance.
Experienced with:-
• Operation Systems Ms DOS Windows 8, 7, Vista, XP, 2000, NT, Me, 9X RedHat Linux & Mac OS X.
• UNIX Operations.
• Microsoft Visio.
• Microsoft InfoPath.
• Microsoft SharePoint.
• Group Policy Management.

ICT Engineer في Arabian Korean Co Ltd/ KIA MOTORS SUDAN
  • السودان - الخرطوم
  • يونيو 2007 إلى ديسمبر 2009

Responsible for Managing ERP system (SQL Database).
Network Administrator, Troubleshooting PCs & LAN.
Service Management.
Training staff for Basic network operation & New Technology.
Continual service improvement based on feed back from users .
Providing the best Sharing & collaborative environment for teams .

ITC Support Help Desk في UAE Exchange
  • السودان - الخرطوم
  • يناير 2006 إلى يونيو 2007

Network Administrator and Service Disk , Routine maintenance job for the IT infrastructure .
Work as a remittance employee when no IT required.

الخلفية التعليمية

بكالوريوس, BSc Electronic System Engineering/Communication Option
  • في Bayan College for Since and Technology
  • مايو 2004

Specialties & Skills

Service Desk
Active Directory
Microsoft Exchange
Driver license
Service Disk
SysAid ITIL platform
Customer service orientation
Problem analysis and problem-solving
Interpersonal skills
Communication skills - verbal and written
Listening skills

اللغات

الانجليزية
متمرّس
العربية
متمرّس

التدريب و الشهادات

ITIL V3 Foundation Exam Ready (الشهادة)
تاريخ الدورة:
March 2013
صالحة لغاية:
May 2013

الهوايات

  • Travel, Aviation, Motor sport, Simulator & Strategy Video Games