IT Team Leader
Saudi National Bank (Microland)
Total des années d'expérience :15 years, 0 Mois
Handle Tickets for the Southern Region
Maintain Hardware Reports
Maintain daily Activities
Daily engineer reporting
Delivering advanced knowledge to solve the issus
Monitoring tickets and SLA
• Deploying & Migration of Windows XP To Windows 7
• Network System Management
• Support Services To Users Based On Ticketing System
• Hardware & Software Installation As Per NCB Standard
• Working On Policy Management On User Profiles
• Configuration of Switch & Routers
• Backup & Restore User Data Safely
• Installation Of Client & Server Windows.
• Service Desk Management
• Remote Support onsight and field
• Incident Management
• System/ Network Support Services
Network Management
Hardware Trouble shooting
Network Printer Installation & Management
Server Management
• Medical Billing
• Medical Coding
• Daily Reports
• Quality Assurance (Billing)
• Quality Assurance (Coding)
• Network Management
• Hardware & Software Troubleshooting
• Online Database Of Medical Billing Software
• Server Implementation
• Backups & Restore
• Configuring & Management of Email Servers
• Maintaining Network Infrastructure
• Troubleshooting of all Hardware & Softwares
• Installing & Recover Windows
I HAVE PASSES BS(CS)COMPUTER SCIENCE PART 4 FROM UNIVERSITY OF SINDH JAMSHORO WITH GPA 2.66/4.00
