Operations Supervisor
danzas
Total years of experience :23 years, 5 Months
• Ensure prompt and timely responses, to both internal and external customers.
• Follow-up for P.O, notified by assigned accounts, with origin stations until it reaches the final consignee with correct set of documents. Also follow up with the Inventory management team to for stock reports.
• Communicate customer requirements to origins, for any special handling such as COO certificates, fumigation, special license applications
• Disseminate agreed / required dates of shipments upon booking to origins and operations.
• Measures and monitors KPIs against contractual requirements, proactively involved in solving deviations, identifying opportunity for KPI improvement reports performance to the client as directed by the SOP.
• Ensure strict compliance of customer SOP. Preparing monthly quarterly and annual report on orders delivered in warehouse, in transit or pending instructions and presenting it to the 3M Supply Chain team.
• Engage with clients on a regular basis to collect and analyze business information/ trends on customer forecasts, volumes, schedules, reports, plans that could impact the business/operations
• Communicate proactively with the colleagues, product operations and documentation team, and the customs brokerage team for all carrier coordination and related issues, also acted as a back for colleagues on vacation.
• Ensuring appropriate and accurate shipping and storage of all products, materials, including local deliveries, imports and exports.
• Liaising with vendors, government agencies and statutory authorities.
• Sourcing and rate negotiation with local and worldwide agents and Shipping lines with proper documentation, incoterms, delivery time and quality.
• Developing new business through personal contacts and network.
• Preparing & managing logistics & transport budgets, monitoring expenditure and implementing remedial measures where appropriate
• Managing, hiring and training staff in the operations of Logistics, Procurement, warehousing.
• Manage warehousing, interacting interdepartmentally to streamline procedures and establish work requirements.
• Establish a robust supply chain link between the market and the NAFFCO MENA region HQ for effectively managing the replenishment of fresher products to the Clients.
• Improve market visibility and Execution of SCM weekly operation.
• Regularly inform the MENA functional teams on forecast, inventory & distribution performance.
• Manage all distribution (with cross border Logistics requirements) to the customers ensuring high service level.
• Manage and Analyze SCM/Logistics KPI and then give the feedback or solutions to each subsidiary & branch.
• Ensure compliance with Customs Import/ Export laws, E-clearance, submission of duty drawback documents for each shipment.
• Bank L/C documents Preparation & submission, liaisons with Inspection agencies etc.
• Closely liaise with Export Managers on global strategies and regional projects, focusing on timely delivery for smooth functioning and progress.
• Coordinates delivery schedules and all other supply chain activities
• Minimize and maintain consistency in the turn around time for every shipment and enhance the sales to achieve the target before stipulated the time.
Major Customers: Motherson Group, Cottage industries Exposition Pvt. Ltd., Orient craft,
HCL Group, GE India, General Motors,
• Assigned to co-ordinate Air/ Sea Import Shipments.
• Direct point of contact and liaison for new and ongoing client spanning across many industries.
• Contact carrier representative to make arrangements and to issue instructions for shipping and delivery of material.
• Manage a high volume of accounts payable activity for client’s shipments.
• Supervise one direct report
• Examine contents and compare with records, such as manifest, Invoices, orders to verify accuracy of incoming or outgoing shipments.
• Looking after Delphi Automotive Systems Pvt Ltd.(100% EOU) in Greater Noida as a third party logistics agent from P.S.Bedi & Co. which implicates dealing with all the matters related to Import, Export, Customs and Central Excise and coordination with the superiors and three sub-ordinates doing other documentation work.
• To handle a team of five people in the customhouse, dividing their responsibilities and taking their daily progress reports.
• Checking the tariff headings for duty calculation and update on the duty structures.
• Coordination between the clients & the company, by providing them full update of their consignments and answering day to day queries regarding imports.
• Handling Ocean Imports related documentation. Follow up with Vendors, regular tracking & feedback to overseas agents. Co ordination with shipping lines.
• Handling all custom documentation. Liasing with concerned authorities, preinspection & deliveries with customers & forwarders.