service delivery manager
Accenture
Total years of experience :11 years, 2 Months
Supporting and managing the migration upgrade effort of the client-facing environmentCreating distributing lists and sending email communications to the application ownersUpdating the migration data on the Global migration toolRolling out communication for the midweek and weekend migrations to the application owners seeking the downtime approvalRefreshing the racks by decommissioning the older racks and replacing them with new and advanced version of nodes due to End Of Life (EoL)Creating JIRA tickets for tracking the hosts addition which are missing in Global Migration ToolResponsible for creating shipping tickets to ship hardware from one DC to another DC in case of a shortage of the nodes affecting the migrationPlanning and scheduling the migrations as per the resource availabilityTracking the project Hour actual consumption vs the estimated Hours on a weekly basis and presenting to clients in Project Management committee.
Manage whole company's IT requirements alone and also their website maintainance.
Completed graduation in Computer Science