IT support specialist
Al Bahrain Jewellers
Total des années d'expérience :7 years, 2 Mois
Reduced idle times caused by system and hardware failures by properly installing, maintaining and troubleshooting computers, printers and network components making sure work runs smoothly.
Improved data privacy and security by effectively coordinating with the System Admistrator to manage system user accounts and passwords giving different privileges to users as instructed by the managers.
Successful at Installing, configuring and maintaining computer systems and software applications. Responded to support requests in a timely and professional manner ensuring high levels of customer satisfaction.
Collaborated with the IT team to implement and maintain network infrastructure.
Network configuration and troubleshooting Network designing Network security and automation TCP/IP model Vlans Subnetting and ip address DHCP and DNS services Firewalls, IPS and IDS Virtual Machines Cloud basics
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