تشفين نبى

- Served customers and took food & beverage orders
- Provided excellent customer service in busy cafe environment
- Handled cash and billing at counter
- Maintained cleanliness of tables and dining area
- Worked in a team to ensure smooth operations

- Managed floor operations and supervised F&B team
- Took customer orders and ensured quality service
- Handled billing, POS and cash management
- Resolved customer complaints and maintained standards

Supervised a team of 57 F&B staff including servers and baristas.
Managed daily cafe operations, customer service, and order management.
Handled cash, POS billing, and inventory control.
Resolved customer complaints and ensured high service standards.
Trained new staff on menu, service etiquette, and hygiene.