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Tasneem hassan, -Customer Service Moderator

Tasneem hassan

-Customer Service Moderator·NG Complexion Clinic

United Arab Emirates

Bachelor's degree, solar energy

Work experience

Total years of experience: 7 years, 2 months

-Customer Service Moderator

January 2024 - January 2026

NG Complexion Clinic

Cairo, Egypt Hybrid

January 2024 - January 2026

scheduled and confirmed appointements
Resonded to customer inquiries
Maintained booking records

Company industry:
Medical Clinic

Assistant Manager

January 2022 - October 2024

Badriab Energy Company

Ras Gharib, Egypt

January 2022 - October 2024

I was responsible for communicating with customers, managing accounting tasks, solving problems related to
workers and providing better production conditions. I was able to gain the trust of company officials and
maintain stable productivity.

Company industry:
Energy & Renewables

Social Media Moderator

January 2023 - January 2024

Maraya Perfumes

Cairo, Egypt Hybrid

January 2023 - January 2024

Resonded to customer inquires
Recorded customer orders
Managed social media communication

Company industry:
Marketing

Sales Coordinator

January 2021 - January 2022

3A Real Estate Company

Cairo, Egypt

January 2021 - January 2022

Obtained successful deals for the company and gained the trust of clients.

Company industry:
Real Estate

Administrative Assistant

January 2018 - January 2020

Diab Motors Company for Cars

Cairo, Egypt

January 2018 - January 2020

My duties are to communicate with customers and complete administrative and marketing transactions. I made
a strong contribution to increasing the companys productivity and gaining the trust of the companys officials.

Company industry:
Motor Vehicle Passenger Transport

Education

From international academy

January 2024

January 2024

Bachelor's degree, solar energy

Egypt

ElShoroukAcademy

January 2024

January 2024

Bachelor's degree, Computer Science

Egypt

Modern Academy University

January 2023

January 2023

Bachelor's degree, Business Administration

Egypt

Skills

BUSINESS ADMINISTRATION

Intermediate

SALES

Intermediate

TECHNICAL SERVICES

Intermediate

COMMUNICATIONS

Intermediate

ACCOUNTING

Intermediate

ADMINISTRATIVE FUNCTIONS

Intermediate

MARKETING

Intermediate

INTERPERSONAL COMMUNICATIONS

Intermediate

PROBLEM SOLVING

Intermediate

LEADERSHIP

Intermediate

ADMINISTRATIVE SUPPORT

Intermediate

DATA ENTRY

Intermediate

DATA MANAGEMENT

Intermediate

MANAGEMENT

Intermediate

MICROSOFT WORD

Intermediate

ORGANIZATIONAL SKILLS

Intermediate

SCHEDULING

Intermediate

SOCIAL MEDIA MANAGEMENT

Intermediate

SPREADSHEETS

Intermediate

Languages

Arabic

Beginner

English

Beginner