Social Media Executive
CARMA
Total years of experience :0 years, 10 Months
•Monitoring social media platforms to find points of interest to the client by using the latest tools and technology provided by Group Operations and IT.
•Categorizing those items according to client requirements, following the briefing document and understanding of client interest.
•Developing accurate media understanding and stronger localization for clients.
•Translating and/or summarizing social media posts in English.
•Creating innovative, accurate, and informative Executive Reports, Real-time/ Daily Alerts and coded datasheets, according to the client contracted requirements and to standards set both by the client and internally.
•Creating attractive, informative and accurate charts and tables from analyzed content data, according to the client contracted requirements and to standards set both by the client and internally.
•Ensuring data integrity within the report, i.e. figures in tables and charts add up internally and match each other and the figures cited in the narrative.
•Ensuring dates, names, logos, formats are all correct in the report.
Looking out for, and reporting to the client, buzz alerts, based on spikes in interest or rising issues.
Tasks included:
•Assisted the client servicing department in doing research and trend reports, to identify specific business problems, and develop ideas for different clients and products.
•Accounts/Clients/Brands handled: Chateau Ksara Wine, ABC Shops, Alfa Telecommunications, Sohat Water, Beirut Souks Commercial District (Online Behavior Research on FB, Instagram).
•Assisted various team members in the development of goals and strategies in coordination.
•Conducted market research in telecommunications innovations.
•Helped manage media inquiries.
Mobile technology 2 (MT2), Hazmieh, Lebanon| www.mt2morrow.com
Tasks included:
•Work with the Client Servicing and Communication Department on several campaigns and activations
•Work with the Planning Department on researches and trend reports, to identify specific business problems
•Work on idea development for different clients and products
I graduated in June 2016 with a business degree and I would like to add that I am a motivated individual seeking an opportunity that allows me to show my abilities in order to learn and grow further.