Tatiana Shyshkoedova

Sales and Administration في INNOV8

• الإمارات العربية المتحدة - دبي
• مايو 2012 إلى مايو 2013

1- Administration

General trading group “INNOV8”, Dubai, UAE
May 2012- Present

Duties:

• Meeting and greeting clients and visitors at office.
• Typing documents, dealing with incoming emails, faxes and post.
• Handling incoming and outgoing calls.
• Organizing business travel, itineraries and accommodation for managers.
• Coordinating and arranging meetings and diary schedules.
• Managing the flow of paperwork and communication with partners.
• Carrying out routine administrative duties like photocopying, faxing, printing, filing and scanning.

2- Sales Manager

Interior design studio “PALLADIO”, Nikolaev, Ukraine
September 2009-January 2012

Duties:

• Work with clients (assist clients as they enter office and via phone) analyzes their needs and desires.
• Work with partners.
• Managing relationships with suppliers, internal clients and community partners.
• Extend the client database.
• Determining individual and team sales goals.
• Developing and coordinating best practice for the most efficient and effective sales approach.
• Commercial calculations of wallpapers, doors, and floors, and project commercial calculations.
• Constantly updating of the customer about the status of the production and proactively informing the customer if there are any changes.
• Administrative work.
• Training of sales personnel.
• Developing floor plans in order to maximize sales.
• Knowledge of items by style.
• Oversee and report the type of products sold.
• Cooperation with designers, artists and finance.
• Participation in exhibitions.
• Achieved target plan year 2009, 2010, 2011.

Key skills and competencies:

Sales and General Administration

• Professional communication skills.
• Good knowledge of Microsoft Office Software including Word, Excel, Mac OSx, Windows, Adobe Lightroom, Photoshop CS6.
• Developing and coordinating best practice for the most efficient and effective sales approach.
• Compiling and accurately analyzing sales figures.
• Using initiative to instigate promotional ideas and events.
• Maintaining accurate records of all pricings, sales, and activity reports submitted by Account Executives.
• Commercial calculation for turns key projects.
• Sales oriented and target focused.
• Ability to work independently as well as part of a wider team.
• An excellent level of attention to detail.
• Problem analysis and problem solving.
• Having the ability to think creatively.
• Ability to work effectively with all levels of organization.
• UAE Driving license.
• Language: English, Russian, and Ukrainian.