receptionist/personal assistant
pin up beauty and hair
مجموع سنوات الخبرة :3 years, 3 أشهر
- \[ \] Sent 25-30 emails/ daily demonstrating a mastery of written communication, and attention to detail
- \[ \] Scheduled and coordinated virtual and in person meetings, events, travel and appointments for a 30 person department
- \[ \] Organized and managed sensitive data input in over 12 excel spreadsheet retrieving and delivering on a quarterly basis
- \[ \] Created a more efficient workspace by proactively anticipating department needs
- \[ \] Sent 25-30 emails/ daily demonstrating a mastery of written communication, and attention to detail
- \[ \] Scheduled and coordinated virtual and in person meetings, events, travel and appointments for a 30 person department
- \[ \] Organized and managed sensitive data input in over 12 excel spreadsheet retrieving and delivering on a quarterly basis
- \[ \] Created a more efficient workspace by proactively anticipating department needs
- \[ \] Studied and memorized over 75 popular and obscure cocktail recipes, dozens of local beers, and wines in order to give quality recommendations to guests
- \[ \] Maintained and organized bar area by constantly wiping down surfaces, loading and unloading dishes, and replenishing fresh ingredients
- \[ \] Warmly welcomed guest with a smile ensuring they were serviced promptly
- \[ \] Coordinated with team to maintain a safe environment by regulating alcohol consumption, and deracinating conflict
- \[ \] Served breakfast, lunch and dinner to 50-100 customers per shift at a national chain restaurant
- \[ \] Memorized over 30 menu items and rotating specials in order to give customized recommendations to guests
- \[ \] Swiftly and successfully resolved conflict resulting in customer satisfaction 100% of the time
- \[ \] Ensured individuals are protected from life-threatening Illnesses and/or unfortunate events
- \[ \] Designed and implemented effective marketing strategies to sell new insurance contracts or adjust existing ones for clients
- \[ \] Collect information from clients on their risk profiles in order to offer them the proper solution
- \[ \] Ability to work with computers and understand and interpret standard statistical findings
- \[ \] Act as the point of contact between the manager and internal/external clients.
- \[ \] Screen and direct phone calls and distribute correspondence.
- \[ \] Handle requests and queries appropriately.
- \[ \] Manage diary and schedule meetings and appointments.
- \[ \] Make travel arrangements.
- \[ \] Answered 250 (avg.) calls a day exceeding quota by 15%
- \[ \] Provided prompt customer support with a professional, friendly and patient attitude
- \[ \] Proactively memorized over 55 company products and services
- \[ \] Complete customer insight reports and input over 12000 units of sensitive data
- \[ \] Politely addresses customers complaints, escalating to management when necessary
The subjects I chose in matric were the following English Mathematical literacy Life Orientation History Business studies Consumer studies Afrikaans first additional language