TAUQEER ANWAR

Responsibilities:
• Lead application support team for two Asset Management Companies.
• Working as Onsite Support Engineer (L2) as replacement resource.
• Providing support to Asset Management Companies as per SLA and Government regulations.
• Responsible to respond clients for critical production issues and provide resolution on top priority bases.
• Assisting in updating the application configuration for the business teams.
• Providing training to business teams to create funds and portfolios in Asset Management System.
• Providing Support for CRM and Onboarding Portals.
• Responsible to make sure delivery of CRs and projects as per deadline using Agile methodology.
• Deployment of release to UAT and Production Environment following SOPs.
• Help business teams to maintain reports and positions.

Major Tools: PL/SQL, Jira, FTP, Postman

Projects:
• WAMID Go Live
• AML | Compliance Assessment
• Auto Approval of clients as per regulations
• IVR Integration
• Bulk SMS Sender
• Onboarding portal for Asset mana

Responsibilities:
• Provided middleware applications administration, support and deployment
• Conducted deployments across inhouse, Enterprise and Core Banking applications.
• Verification of UAT before production environment to ensure stability and functionality.
• Daily, Monthly and Year end execution and provided support to business teams.
• Mock deployments to minimize the downtime of Application.
• Manage storage servers and maintained comprehensive documentation for linked applications.
• Provided support to applications user via Service Desk Management Portal.
• Technical Support of OBDX, and WebLogic management.
• Deployment preparation, prerequisites and approvals.
• Coordination with Applications suppliers for solution.
• Manage storage of servers
• Identify and develop functionality changes in the Applications
• Maintain documentation of linked applications
• Tools: Putty, Toad, PL/SQL, FileZilla and Tera term etc.

Responsibilities:
• Provided application support for Flexcube (oracle)
• Responsible for AML support and user management
• Daily, Monthly and Year end execution and provided support to business teams.
• SR generation & closing regarding End of Day and applications
• Batch posting on daily and monthly basis.
• Worked in Data Migration to Flexcube team.
• Service desk management Endpoint security, patch management & encryption.
• Vendors Management
• Technical Bid Prequalification
• Infrastructure support

Support, Bid Prerequisite, Monitoring.