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تم إلغاء حظر المستخدم بنجاح
Tawfig  عبد الله, Sales Engineer

Tawfig عبد الله

Sales Engineer·TOTAL DESIGN TECHNOLOGY

قطر

بكالوريوس, Mechanical Engineering

الخبرة العملية

مجموع سنوات الخبرة: 7 سنوات, 5 أشهر

Sales Engineer

يوليو 2025 - مايو 2026

TOTAL DESIGN TECHNOLOGY

الدوحة، قطر

يوليو 2025 - مايو 2026

• Achieve sales targets by promoting the companys technical products and solutions while
building strong relationships with clients.
• Provide technical consultations to customers, clearly explaining product features and benefits to
support successful sales closures.
• Deliver excellent customer service by handling inquiries and resolving issues efficiently while
maintaining long-term client relationships.
• Monitor market trends and competitor activities, prepare periodic sales reports, and coordinate
with the operations team to ensure smooth project execution.

مجال الشركة:
التصميم الداخلي
الدور الوظيفي:
المبيعات

service adviser

فبراير 2022 - يونيو 2023

DAL motor

الخرطوم، السودان

وجدت هذه الوظيفة عبر بيت.كوم

فبراير 2022 - يونيو 2023

Greeted customers in a professional and courteous manner, fostering positiverelationships and earning their trust and loyalty.Conducted thorough vehicle inspections and diagnostic assessments to identifyservice needs and recommend appropriate repairs or maintenance.Provided accurate service estimates and explanations of recommended services, ensuring transparency and clarity for customers.Scheduled service appointments and coordinated vehicle drop-off and pick-up, optimizing service department workflow and efficiency.Communicated with technicians to prioritize repairs, track progress, and ensuretimely completion of work.Addressed customer concerns and inquiries promptly and effectively, resolvingissues to their satisfaction and maintaining high levels of customer satisfaction.

مجال الشركة:
الهندسة الميكانيكية
الدور الوظيفي:
الهندسة الميكانيكية

Service Advisor

فبراير 2022 - يونيو 2023

DAL Motors

الخرطوم، السودان

فبراير 2022 - يونيو 2023

• Welcomed customers professionally and built strong relationships to enhance trust and loyalty.
• Conducted vehicle inspections and diagnostic assessments to determine service and maintenance
needs.
• Prepared accurate service estimates and clearly explained repair recommendations to customers.
• Scheduled service appointments and coordinated vehicle drop-off and delivery to improve
workflow efficiency.
• Coordinated with technicians to prioritize repairs and ensure timely completion of work.
• Resolved customer concerns effectively, maintaining high levels of customer satisfaction.

مجال الشركة:
وكلاء السيارات
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

Teaching Assistant

أكتوبر 2021 - نوفمبر 2022

Sudan University of Science and Technology

الخرطوم، السودان

أكتوبر 2021 - نوفمبر 2022

• Assisted in teaching core mechanical engineering subjects including Engineering Drawing,
Mechanics of Materials, and Mechanics of Machines.
• Supported students during practical sessions and laboratory work.
• Assisted faculty members in preparing teaching materials and supervising academic activities.

مجال الشركة:
التعليم الابتدائي والإعدادي والثانوي
الدور الوظيفي:
التدريس والشؤون الأكاديمية

Team Coordinator – Human Library Project

يناير 2017 - أبريل 2022

Sudan University of Science and Technology

الخرطوم، السودان

يناير 2017 - أبريل 2022

مجال الشركة:
التعليم الابتدائي والإعدادي والثانوي

التعليم

Sudan University Of Science And Technology

أكتوبر 2021

أكتوبر 2021

بكالوريوس، Mechanical Engineering

السودان

I am a recent graduate mechanical engineer, passionate about continuous learning and development, eager to apply my theoretical and practical knowledge in the field of mechanical engineering to achieve innovation and efficiency. I possess strong analytical skills and the ability to solve complex problems, with a strong desire to contribute effectively within a creative team. I aspire to expand my technical and managerial skills by working in an innovative environment that supports growth, with the goal of enhancing production and maintenance processes and increasing organizational efficiency. Interested in modern technologies, I am committed to self-development to achieve the company’s goals and ensure continued success.

Sudan University of Science and Technology

يناير 2021

يناير 2021

بكالوريوس، Mechanical Engineering

السودان

DAL Motors

أبريل 2018

أبريل 2018

الثانوية العامة أو ما يعادلها، Automotive Engineering

السودان

Skills

MEP
Expert
MEP
Expert
College Teaching
Expert
College Teaching
Expert
Event Management
Expert
Event Management
Expert
Team Leadership
Expert
Team Leadership
Expert
Project Management
Expert
Project Management
Expert
Ability to work well under pressure
Expert
Ability to work well under pressure
Expert
Responsibility
Expert
Responsibility
Expert
Extensive knowledge of automotive products and industry trends
Expert
Extensive knowledge of automotive products and industry trends
Expert
communication and interpersonal skills
Expert
communication and interpersonal skills
Expert
Strong knowledge of automotive systems and maintenance
Expert
Strong knowledge of automotive systems and maintenance
Expert
Time management skills
Expert
Time management skills
Expert
Project management
Expert
Project management
Expert
AUTOMOTIVE INDUSTRY
Intermediate
AUTOMOTIVE INDUSTRY
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
EMPLOYEE SATISFACTION
Intermediate
EMPLOYEE SATISFACTION
Intermediate
MARKET TREND
Intermediate
MARKET TREND
Intermediate
Management
Expert
Management
Expert
AutoCAD
Expert
AutoCAD
Expert
HVAC
Intermediate
HVAC
Intermediate
MECHANICAL ENGINEERING
Intermediate
MECHANICAL ENGINEERING
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
SALES
Intermediate
SALES
Intermediate
SALES ENGINEERING
Intermediate
SALES ENGINEERING
Intermediate
WORKFLOW AUTOMATION
Intermediate
WORKFLOW AUTOMATION
Intermediate
Microsoft Office
Expert
Microsoft Office
Expert
MEP
Intermediate
MEP
Intermediate
Commissioning
Expert
Commissioning
Expert
Production
Expert
Production
Expert
Engineering
Expert
Engineering
Expert

اللغات

العربية

اللغة الأم

الانجليزية

متوسط

التدريب و الشهادات

الشهادات
Safety Systems Industrial Hydraulics Course
Fire Fighting Systems
Plumbing Systems
Building Services Engineering
Industrial hydraulics
Apr 2014 - May 2014
Industrial hydraulics
Apr 2014 - May 2014
Industrial hydraulics
Apr 2014 - May 2014
Industrial hydraulics
Apr 2014 - May 2014

التدريب
Car maintenance
DAL motor

الهوايات والاهتمامات

Engineer