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Taysir Zeyad Ahmad PMP® ISO Lead Implementer-BCM CFE CICA OSHA, Risk Manager / Associate Principal | Enterprise Risk Management (ERM) & Business Continuity (BCM)

Taysir Zeyad Ahmad PMP® ISO Lead Implementer-BCM CFE CICA OSHA

Risk Manager / Associate Principal | Enterprise Risk Management (ERM) & Business Continuity (BCM)·Al Etihad Company

United Arab Emirates

Bachelor's degree, Risk Management and Insurance

Work experience

Total years of experience: 18 years, 4 months

Risk Manager / Associate Principal | Enterprise Risk Management (ERM) & Business Continuity (BCM)

October 2025 - April 2026

Al Etihad Company

Dubai, United Arab Emirates

October 2025 - April 2026

Scope of Work
Establishing a robust risk management and information security framework encompassing the review, assessment, and evaluation of
risks that could adversely impact on the companys reputation, operations, safety, security, and financial standing. It requires designing
and implementing frameworks to instill a risk prevention and mitigation mindset for all functions in the company including information
security, crisis management, disaster recovery, business continuity, fraud detection and prevention and complying with industry
certificationrequirements.
Role:
• Lead enterprise-wide risk governance within a regulated Credit Bureau environment, ensuring alignment with UAE Central Bank
regulations, supervisory directives, and financial sector risk requirements.
• Review, interpret, and operationalize UAE Central Bank circulars, regulations, and supervisory notices, translating them into internal
policies, control enhancements, and compliance action plans.
• Act as focal point for risk-related regulatory communications, ensuring timely assessment, gap analysis, and implementation of
corrective measures in response to Central Bank directives.
• Ensure organizational adherence to regulatory requirements governing credit reporting, data protection, cyber resilience,
outsourcing risk, and operational continuity.
• Design and implement an integrated ERM framework tailored to credit data operations, financial exposure, system resilience, and
regulatory compliance.
• Establish and enforce the Three Lines of Defense model, embedding accountability across business, technology, and data
governance functions.
• Oversee information security governance and cyber risk management for sensitive financial and credit data in line with regulatory
expectations.
• Lead ISO 27001 and ISO 22301 renewals and ensure mitigation of audit findings to maintain regulatory and industry compliance
posture.
• Conduct enterprise-wide RCSA exercises; maintain risk registers, regulatory action logs, and executive dashboards for reporting to
the Director General and Audit & Risk Committee.
• Manage third-party and outsourcing risk assessments in alignment with regulatory outsourcing guidelines and information security
standards.
• Act as central coordinator for crisis and major incidents, ensuring regulatory reporting considerations are assessed and addressed
when required.
• Collaborate with Internal Audit to align annual risk assessments with regulatory priorities and supervisory focus areas.
• Establish Key Risk Indicators (KRIs) linked to the enterprise risk register to monitor top risks, enabling early detection, trend analysis,
and timely escalation to senior management.
• Conduct enterprise-wide RCSA exercises; maintain risk registers, regulatory action logs, and executive dashboards for reporting to
the Director General and Audit & Risk Committee.
• Establish the Risk Appetite and Risk Tolerance framework, including setting KRI thresholds for high and critical risks to support
proactive risk monitoring and escalation.

Company industry:
Sales Outsourcing

Senior Specialist / Manager Enterprise Risk Management

March 2025 - October 2025

Dubai Taxi Company (DTC)

Dubai, United Arab Emirates

March 2025 - October 2025

Scope of Work
Analyze and manage risk management issues by identifying, measuring, and making decisions on operational or enterprise risks for an organization.

Role:
• Formulating & implementing long-term & short-term objectives/ policies, detailed procedures, framework of Enterprise Risk Management function
• Drafts and delivers reports and presentations outlining findings, identifying, and explaining potential risks, and recommending solutions.
• Reviews of financial data and other information related to business operations.
• Gathers and compiles data related to risk from internal and external resources.
• Identifies potential risks by analyzing data, observing process, and talking to staff.
• Selects or develops and implements appropriate risk assessment models or methodologies.
• Develops and implements contingency plans to manage business interruptions, volatile market
events, and other emergencies.
• Devise scenario analysis reflection of possible severe market events
• Conduct statistical analyses to quantify risk using statistical analysis software or econometric models.
• Ensure and/or facilitate adequate communication concerning key risks.
• Drafts and/or evaluates risk disclosures and similar documentation.
• Maintains knowledge of existing and developing laws and regulations related to the organizations industry; assesses and explains how new requirements may affect the organization in terms of risk exposure.
• Reviews of any new major contracts or internal business proposals.
• Build risk awareness amongst staff by providing support and training within the company.
• To assist the Head of Risk in developing & updating standard instructional documents/procedures for the departments and ensure effective discharge of department’s functions.
• Assist Head of Risk in developing, organizing, and following document control mechanisms for the ERM.
• Develop training/ workshop material and workshops across the organization on various topics relevant for risk assessment and BCM.
• Advising Top and senior managers on policy strategies for reducing liability and preventing losses.
• Promoting enterprise-level risk management practices and helping instill strong culture focused on protective policies and procedures.
• Developing, deploying and enhancing procedures to reduce institutions exposure to fraud.
• Following up on all subject related follow-up on topics related to the National Emergency, Crisis and Disaster Authority
• Establish the Risk Appetite and Risk Tolerance framework, including setting KRI thresholds for high and critical risks to support proactive risk monitoring and escalation.

Company industry:
Administration Support Services

Enterprise Risk Management (ERM) & Business Continuity (BCM) - Manager

December 2022 - March 2025

Presidential Court UAE ديوان الرئاسة

Abu Dhabi, United Arab Emirates

December 2022 - March 2025

Analyze and manage risk management issues by identifying, measuring, and making decisions on operational or enterprise risks for an
organization.
Role:
• Formulating & implementing long-term & short-term objectives/ policies, detailed procedures, framework of Enterprise Risk
Management function
• Drafts and delivers reports and presentations outlining findings, identifying, and explaining potential risks, and recommending
solutions.
• Reviews of financial data and other information related to business operations.
• Gathers and compiles data related to risk from internal and external resources.
• Identifies potential risks by analyzing data, observing process, and talking to staff.
• Selects or develops and implements appropriate risk assessment models or methodologies.
• Develops and implements contingency plans to manage business interruptions, volatile market
events, and other emergencies.
• Devise scenario analysis reflection of possible severe market events
• Conduct statistical analyses to quantify risk using statistical analysis software or econometric models.
• Ensure and/or facilitate adequate communication concerning key risks.
• Drafts and/or evaluates risk disclosures and similar documentation.
• Maintains knowledge of existing and developing laws and regulations related to the organizations industry; assesses and explains
how new requirements may affect the organization in terms of risk exposure.
• Reviews of any new major contracts or internal business proposals.
• Build risk awareness amongst staff by providing support and training within the company.
• To assist the Head of Risk in developing & updating standard instructional documents/procedures for the departments and
ensure effective discharge of departments functions.
• Assist Head of Risk in developing, organizing, and following document control mechanisms for the ERM.
• Develop training/ workshop material and workshops across the organization on various topics relevant for risk assessment and
BCM.
• Advising Top and senior managers on policy strategies for reducing liability and preventing losses.
• Promoting enterprise-level risk management practices and helping instill strong culture focused on protective policies and
procedures.
• Developing, deploying and enhancing procedures to reduce institutions exposure to fraud.
• Following up on all subject related follow-up on topics related to the National Emergency, Crisis and Disaster Authority
• Establish the Risk Appetite and Risk Tolerance framework, including setting KRI thresholds for high and critical risks to support
proactive risk monitoring and escalation.

Company industry:
Administration Support Services

Senior Specialist Risk Management & Business Continuity (BCM)

September 2021 - November 2022

SAAD for Traffic Systems

Dubai, United Arab Emirates

September 2021 - November 2022

Scope of Work
Analyze and manage risk management issues by identifying, measuring, and making decisions on operational or enterprise risks for an organization. In addition to developing contingency plans to deal with emergencies.
Role:
• Formulating & implementing long-term & short-term objectives/ policies, detailed procedures, framework of Risk Management
function
• Drafts and delivers reports and presentations outlining findings, identifying, and explaining potential risks, and recommending
solutions
• Reviews financial data and other information related to business operations
• Gathers and compiles data related to risk from internal and external resources
• Identifies potential risks by analyzing data, observing process, and talking to staff
• Selects or develops and implements appropriate risk assessment models or methodologies
• Develops and implements contingency plans to manage business interruptions, volatile market
events, and other emergencies
• Devise scenario analysis reflection possible severe market events
• Conduct statistical analyses to quantify risk using statistical analysis software or econometric models
• Ensures and/or facilitates adequate communication concerning key risks
• Drafts and/or evaluates risk disclosures and similar documentation
• Maintains knowledge of existing and developing laws and regulations related to the organizations industry; assesses and explains
how new requirements may affect the organization in terms of risk exposure
• Reviews any new major contracts or internal business proposals
• Builds risk awareness amongst staff by providing support and training within the company
• To assist the Department Manager in developing & updating standard instructional documents/procedures for the departments
and ensure effective discharge of department’s functions
• Assist Department Manager in developing, organizing, and following document control mechanisms for the ERM
• Develop training/ workshop material and workshops across the organization on various topics relevant for risk assessment and
BCM
• Advising senior managers on policy strategies for reducing liability and preventing losses
• Promoting enterprise-level risk management practices and helped instill strong culture focused on protective policies and
procedures
• Developing, deploying and enhancing procedures to reduce institutions exposure to fraud
• Following up on all subject related follow-up on topics related to the National Emergency, Crisis and Disaster Authority
• Working to implementing the GRCs governance system in the company
• Creates business continuity plans to limit risks

Company industry:
Administration Support Services
Job role:
Accounting and Auditing

ERM Risk Management Specialist

June 2015 - August 2021

Emirates Transport

Dubai, United Arab Emirates

June 2015 - August 2021

Formulating & implementing long-term & short-term objectives/ policies, detailed procedures, framework of Risk Management
function
• Assisting Emirates Transport to achieve all the mitigation plans of the first top twenty risks and reduce the significance of top risks
• Analyzing feasibility studies and relevant documents of new business lines and new projects, and then providing related
recommendations to improve the controls
• Maintaining Risk Process, identifying risk, evaluating, analyzing, reviewing acceptable level, identifying risk response &
implementation and facilitation of the Enterprise Risk Management processes and infrastructure as a key enabler to achieving the
strategic objectives of the organization
• Ensuring that all risk managements polices & Procedures are in line with the ISO 31000 Risk Management System
• Working as Risk Manager in absence of Risk Manager
• Designing follow-up report with the respective departments and update the risk register accordingly
• Analyzing the results & data on the main risk indicators of all financial statements receiving from the Department of Finance
• Studying the risks associated with new project studies & associated risk analysis and developing risk management plans to mitigate
them
• Participating in the establishment of a report on the new operational risks arising from the work environment and the analysis of
all inputs and risks resulting from the conditions of the work environment
• Formulating reports to compare the rise or fall in risk outcomes based on the effectiveness of treatment plans and analyses risk
outcomes through a report to senior management
• Developing detailed reports in which risks are analyzed based on similar periods of the previous year and a review of the reasons
that led to it, and plans are developed to address these reasons
• Preparing reports of any emerging risks so that the reasons are analyzed, and plans are developed to avoid risk or mitigate the risk-
related impact after an analytical risk study is carried out
• Working with GRCs governance system
• Following up on all subject related follow-up on topics related to the National Emergency, Crisis and Disaster Authority
• Encouraging stakeholders to approach assessments analytically and offer unique insights to bring new understanding to risk
management programs
• Educating employees how to control risks at front line, including how to interpret and apply sound policies
• Investigating allegations to check validity and recommend actions to minimize risk
• Completing statistical reviews to uncover trends, patterns and variations
• Advising senior managers on policy strategies for reducing liability and preventing losses
• Promoting enterprise-level risk management practices and helped instill strong culture focused on protective policies and
procedures
• Developing, deploying and enhancing procedures to reduce institutions exposure to fraud

Company industry:
Public Administration
Job role:
Support Services

Relationship Officer, PB Credit

December 2013 - June 2015

Rak Bank

Dubai, United Arab Emirates

December 2013 - June 2015

Role:
• Analyzed the risk and followed the financial risk and client-related risk analysis
• Gathered the corporate risk register and facilitated workshops to evaluate Residual Risk after analyzing the risks associated with
the customer and their impact on financial profitability
• Conducted risk analysis based on the inputs from the business & document mitigation strategies associated with each risk provided
• Ensured to follow up on the classification of the customer in the Central Bank and followed up any observations raised by the other
banks to be used as one of the inputs in analyzing and assessed the financial risk of the client
• Estimated the financial liabilities of the customer at all banks in relation to the cash flows and analyze the customers ability to meet
the financial obligations
• Arranged the customers account to high, medium, low risk after analyzing all the data, inputs and financial balance of the client to
make the appropriate decision regarding the customers obligations with the bank
• Shared the non-responding customer accounts to the field visits department to inspect the customers work site. The results of the
field visit are used as one of the inputs in the risk analysis
• Monitored, followed-up and escalated cases to meet customer response commitments
• Reviewed and analyzed client support usage and formulated recommendations in collaboration with Risk management teams
• Compiled database of loan applicants credit histories, corporate financial statements and other financial information
• Reviewed and edited loan agreements to promote efficiency and accuracy

Company industry:
Banking
Job role:
Banking

Operations Control Officer (Risk Auditor)

July 2010 - August 2013

Union Bank – “Bank al Etihad”

Amman, Jordan

July 2010 - August 2013

Role:
• Functioned on FC system and OBIEE report and all reports issued by OBIEE report
• Reported the risks of working procedures and its conformity with the decisions and actions and give birth to extreme risks
orientation or report
• Monitored risk of daily operational vouchers received from bank branches and departments against computer reports received
from ISD
• Exanimated operational risk of non-financial transactions, so called Easy Data, such as New Accounts Data and changes of Accounts
status
• Ensured checking and approval of interest Rates also Checking of Foreign Currency Rates
• Verified new ATM & Credit information and modifications
• Checked ATM rolls upon request from Related Branch or Card Dept.
• Monitored and adjusting of financial differences such as:
o Audit Trial, (Single Sided Entries)
o Assurance of incoming and outgoing Transfer Accounts Clearance and written the point of risk review of income reversals and
Expense increase forms
o Checking of All Out Going Payments either related to, Expense invoice, such as telephone bills, stationary, Electricity bills, Staff
Training, Invoices, Donations and Petty cash expenses or Contract instalment payments such as insurance or Maintenance
o Checking of Staff medical Expenses, i.e. Doctors, Pharmacies, Hospitals and Medical Labs
o Checking of limit maintenance report against documents received from risk management dept.
• Reset all intermediate accounts (Suspense account) after launching the OBIEE system

Company industry:
Banking
Job role:
Banking

Personal Banking Associate

July 2009 - July 2010

HSBC Bank Middle East Limited

Amman, Jordan

July 2009 - July 2010

Company industry:
Banking
Job role:
Banking

Customer Service Officer

October 2007 - July 2009

Arab Bank

Amman, Jordan

October 2007 - July 2009

Company industry:
Banking
Job role:
Customer Service and Call Center

Education

Hashemite University

August 2007

August 2007

Bachelor's degree, Risk Management and Insurance

Jordan

GPA (point): 3.2 out of 4

GPA (point): 3.2 out of 4

Skills

Excellent internet skills

Expert

Ability to take effective decisions

Expert

Operational Risk Management

Expert

Vice President of the Social Committee

Expert

Ability to work under pressure and meet organiza

Expert

CREDIT

Expert

CUSTOMER RELATIONS

Expert

CUSTOMER SUPPORT

Expert

DATABASE ADMINISTRATION

Expert

FINANCIAL

Expert

FINANCIAL STATEMENTS

Expert

RISK ANALYSIS

Expert

RISK MANAGEMENT

Expert

WORKSHOPS

Expert

Excellent internet skills

Expert

Ability to take effective decisions

Expert

Operational Risk Management

Expert

Vice President of the Social Committee

Expert

Ability to work under pressure and meet organiza

Expert

ARCHITECTURAL DRAWING

Intermediate

FRAUD INVESTIGATION

Intermediate

LEADERSHIP

Expert

LEAN SIX SIGMA

Intermediate

PROFESSIONAL PROJECT MANAGER

Intermediate

PROJECT MANAGEMENT

Intermediate

ANALYTICAL THINKING

Intermediate

BUDGETING

Intermediate

CERTIFIED FRAUD EXAMINER

Intermediate

COMPLIANCE REQUIREMENTS

Intermediate

CURRENT ASSETS

Intermediate

ENTERPRISE RISK MANAGEMENT ERM

Intermediate

PROJECT MANAGEMENT PROFESSIONAL CERTIFICATION

Intermediate

THIRD PARTY RISK MANAGEMENT

Intermediate

Social profiles

Languages

Arabic

Native Speaker

English

Expert

Memberships

Project Management Institute (PMI)

Certified Project Management Professional (PMP)

June 2020

Association of Certified Fraud Examiners (ACFE)

Certified Fraud Examiner (CFE)

September 2019

PECB Group Inc

ISO 22301 Lead Implementer Business Continuity Management

July 2020

Training and Certifications

Certifications
Implementing & Risk Management System Based on ISO31000:2018,"LRQA"
Six Sigma Green Belt (With Excel Application) BKO Accredited
ISO 31000 - Enterprise Risk Management for the Professional
Certification in Risk Management Professional
Certification in Risk Management Assurance
ISO 22301 Lead Implementer
Lean Six Sigma Green Built
ISO 22301 Lead Implementer Business Continuity Management
Internal Controls Auditor (CICA)
Certified Fraud Examiner (CFE)
Certified Project Management Professional (PMP)
Service Quality Standards
Information Security Awareness
HR-Code of Conduct Course
Auntie Money Laundering
Banking Fraud
Certificate English Course (lower-intermediate 2)
Fraud Detection Signatures and Documents
Training course in all Departments
Money Laundry and Antiterrorism Funding Operations
Induction course skills Selling
Operational Risk
Money Laundry and Antiterrorism Funding Operations
Information Security
Financial Derivatives
Skill Success
ISO31000:2018,"LRQA"
Six Sigma Green Belt (With Excel Application) BKO Accredited
ISO 31000 - Enterprise Risk Management for the Professional
Certification in Risk Management Professional
Certification in Risk Management Assurance
ISO 22301 Lead Implementer
Certified Lean Six Sigma Green Built
PECB Certified ISO 22301 Lead Implementer Business Continuity Management
Certified Internal Controls Auditor (CICA)
Certified Fraud Examiner (CFE)
Project Management Professional (PMP)
Service Quality Standards
Information Security Awareness
HR-Code of Conduct Course
Auntie Money Laundering
Banking Fraud
Certificate English Course (lower-intermediate 2)
Fraud Detection Signatures and Documents
Money Laundry and Antiterrorism Funding Operations
Induction course skills Selling
on Operational Risk
Money Laundry and Antiterrorism Funding Operations
Financial Derivatives
Understanding & analyzing
Skill Success
How Could I lead
PMP®
Dec 2020 - Dec 2026

Hobbies and interests

Learning