طیبہ شيراز

• Receiving invitations and instructions via email
• Studying the scope of work
• Evaluating employee customer service and up selling abilities
• Data entry of shopping experience
• Providing report to employer in a timely manner

 Coordinate and manage multiple priorities and tasks
 Handling all the documentation activities;
Planning, Coordination & Execution of all audit related activities which include tracking of audits, intimating the clients for the upcoming audits, scheduling the audit and once the audit is completed, coordinating until the final Certificate is received by the client.
 Communicate verbally and in writing to answer inquiries and provide information
 Manage Audit Related correspondence with different departments
 Revise and upgrade the process of filing in the audit area.
 Control, organize & monitor client related files.
 Created a systematic and reliable computerized customer database.
 Receive and register client provided document and information on the company’s website (www.qrsyst.com)
 Use effective management relationship, coordination, resource management
 Maintain database/s; ensure proper document classification, sorting, filing and proper archiving.
 Review completeness of documentation
 Checking accuracy of documents to be dispatched.
 Maintain record and provide timely written and verbal reports
 Handling Operational Issues
 Delivery of certificates worldwide
 Printing of certificates for DAC and ASCB(E)

-To create initial interest with prospects
-To fix appointments for the business development team
-To get feedback from clients and close sales
-To renew insurance policy upon expiry

I was placed in new departments every week as to understand the banking system where I learnt the following:
- To sort cheques and pay slips according to the date and account type
- To assist cheque clearance officer
- To fill in ATM forms and new cheque book for customers
- To handout ATM cards and cheque books to customers
- To write cheques and pay slips on behalf of illiterate customers
-To assist the Branch Manager with paper work