Tayyba Razzaq, Front Desk Receptionist

Tayyba Razzaq

Front Desk Receptionist

OXYGYM Club Hotel & Suite

Lieu
Pakistan
Éducation
Baccalauréat, Information Technology Management
Expérience
4 years, 5 Mois

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Expériences professionnelles

Total des années d'expérience :4 years, 5 Mois

Front Desk Receptionist à OXYGYM Club Hotel & Suite
  • Pakistan - Faisalabad
  • Je travaille ici depuis janvier 2022

Greeted and welcomed visitors with a warm and professional demeanour, ensuring a positive first impression.
Provided information and assistance to clients, guests, and staff in a courteous and helpful manner.
Effectively handled inquiries, resolving issues promptly, and escalating as needed.
Calmly and efficiently handled unexpected situations, finding quick and effective solutions.
Successfully managed multiple tasks and responsibilities in a fast-paced environment.
Prioritised work to ensure the smooth flow of daily operations.

Receptionist à Hotel One By Pearl Continental
  • Pakistan
  • janvier 2020 à décembre 2021

Recording and updating customer information in online systems. Answered and directed a high volume of incoming calls, taking detailed messages when necessary. Managed incoming/outgoing mail and packages, ensuring timely distribution. Effectively communicated messages to staff and facilitated communication between departments. Collaborated with colleagues and other departments to facilitate effective communication.

Éducation

Baccalauréat, Information Technology Management
  • à Riphah International University
  • janvier 2024

IT Management, or Information Technology Management, is a discipline that involves planning, organising, and overseeing the implementation and use of information technology in organisations. Detailed description of the key aspects of IT Management: Strategic Planning Resource Management Project Management Security and Compliance Infrastructure Management Vendor Management IT Governance

Specialties & Skills

Implementing Training Programs
Leading Groups
Accounts
Management
Dealing with the Public
COMMUNICATIONS
CUSTOMER SERVICE
FRONT OFFICE Operations
MANAGEMENT
MULTITASKING
RECORDS MANAGEMENT
Organisational Skills
Teamwork
Phone Etiquette
Administrative Task
Interpersonal Skills

Profils Sociaux

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Langues

Urdu
Expert
Anglais
Expert

Formation et Diplômes

Computer Basics (Formation)
Institut de formation:
Jinnah Polytechnic Institute

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