تيجكومار وادكي, Aircraft Dispatcher

تيجكومار وادكي

Aircraft Dispatcher

Qatar Aviation Services

البلد
الهند - مومباي
التعليم
بكالوريوس, Management
الخبرات
13 years, 4 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :13 years, 4 أشهر

Aircraft Dispatcher في Qatar Aviation Services
  • قطر - الدوحة
  • أبريل 2009 إلى أكتوبر 2011

• Co-ordinating managing and controlling all the functions and activities of each aircraft turn around. Act as the primary point of contact at the aircraft and liaise with various departments and agencies involved.

• Motivating and facilitating team members to achieve safe on time performance while at the same time maximizing the payload in compliance with all regulatory requirements. Customer interaction and grievance handling was also one of the function addressed with diligence.

• Resolve potential issues, which may affect the safety and security of the aircraft as well as disruption of the turnaround activities. Delay analysis and reporting

Skills applied: Communication, situational awareness, problem solving, decision making, dangerous goods regulations, Load control, Ramp handling and safety.

Senior Load Control Agent في Qatar Aviation Services
  • قطر - الدوحة
  • مارس 2008 إلى أبريل 2009

• Planning and preparation of manual and system (DCS) weight and balance documentation as per required safety norms and legal standards with prime focus on safety and accuracy for narrow and wide body aircrafts.
• Providing Zero Fuel Weight on time to facilitate maximum fuel uplift.
• Incorporating last minute changes on the load sheet within safety limits and monitor available payload to accommodate maximum cargo and passenger load.
• Timely Co-ordination of the information received and communication of accurate information required for the preparation of load sheet.

Skills applied: Co-ordination, Communication, situation awareness.
Licenses held: Narrow and Wide Body Airbus /Boeing aircrafts and Airbus freighter aircrafts

Loading Team Leader في Qatar Aviation Services
  • قطر - الدوحة
  • سبتمبر 2006 إلى فبراير 2008

• To lead, supervise and motivate a loading team for a safe and timely loading and unloading of the dead load in an aircraft turnaround.
• Prior to a turnaround check serviceability of the equipment, Special load handling and adhere to timely delivery of baggage and cargo as per the priority on the arrival. Supervise the loading of the aircraft as per the loading instruction document.
• Maintain Safe loading standards at all times.
Skills applied: Supervision, motivation, alertness and situational awareness.

Customer Service Agent في Qatar Aviation Services
  • قطر - الدوحة
  • سبتمبر 2003 إلى أغسطس 2006

• Boarding Gates: Responsible to professionally attend and assist passengers at Doha International Airport; to professionally carry out passenger boarding functions at the gate.
• Transfers desk: Responsible to assists passengers while they are in transit by helping them to connect to their onward flights and directing them to airport restaurant for complementary meals. Also handle flight disruptions caused by delays or cancellations due to bad weather or technical reasons.
• Flight disruption unit: Responsible to make necessary arrangements for disrupted flight in terms of alternate flight bookings, baggage identification, change in destination change and printing of passenger boarding pass much in advance of disrupted or delayed flight arrival.

Skills applied: Good listener, Communication and Problem Solving.

Customer Relation Professional في Sitel India Pvt Ltd
  • الهند - مومباي
  • يوليو 2002 إلى فبراير 2003

• AOL Internet support and installation.
• Trouble shooting customer problems regarding Account/billing/password reset/semi technical and query handling. Signing customers for a New/Renewed/Trail account of AOL Internet service.
• Handling Irate/emotional/disappointed customer with care and diligence.

Customer Relations and sales في Dinesh & Co
  • الهند - مومباي
  • فبراير 2000 إلى مارس 2002

Dinesh & Co are Manufactures of Badges, Monograms, Emblems and all types of industrial decorative parts.
• Prospective Clients/Customers search.
• Maintaining relations with Clients/Customers.
• Assisting Sales department in sales and promotional activities.

Aircraft MaintananceTechnician and Customer service في Aerocopter Services Pvt Ltd
  • الهند - مومباي
  • سبتمبر 1994 إلى ديسمبر 1996

• Maintenance and inspection of Aircrafts and helicopters
• Provided customer service to Corporate Clients like Mr. Ratan Tata Ex Chairman TATA group, Mr. Nusli wadia Chairman BOMBAY DYEING and Mr. Vijay Mallya Chairman UB group - CEO KINGFISHER Airlines

الخلفية التعليمية

بكالوريوس, Management
  • في University of Madras
  • أبريل 2003

Bachelor of Bussiness Administration (BBA)

دبلوم, Software Engineering
  • في National Institute of Information Technology (NIIT)
  • أكتوبر 2001
دبلوم, Electronics
  • في Jetking School Of Electronic Technology
  • يناير 2000
دبلوم,
  • في Dubai Aviation College
  • ديسمبر 1997

BTEC First Diploma in Engineering

الثانوية العامة أو ما يعادلها, Science and Mathematics
  • في State Education Board, Maharastra
  • أبريل 1994

Higher Secondary Certificate ( HSC)

Specialties & Skills

Airlines
Aviation
Aviation Operations
Ramp Handling
Weight and Balance
Customer Services
Aircraft dispatch

اللغات

الانجليزية
متمرّس
الهندية
متمرّس
المراتي
متمرّس
العربية
مبتدئ

التدريب و الشهادات

Weight and Balance Licencing (الشهادة)
تاريخ الدورة:
July 2007
صالحة لغاية:
July 2007
IATA Dangerous Goods Awarness (الشهادة)
تاريخ الدورة:
September 2003
صالحة لغاية:
September 2003
Departure Control System (Load Control) (الشهادة)
تاريخ الدورة:
January 2009
صالحة لغاية:
January 2009
Load Control Course (الشهادة)
تاريخ الدورة:
May 2007
صالحة لغاية:
May 2007
Ramp Safety Awareness (الشهادة)
تاريخ الدورة:
March 2009
صالحة لغاية:
March 2009
Passerger Service Skill (الشهادة)
تاريخ الدورة:
December 2004
صالحة لغاية:
December 2004
Dangerous Goods Category 10 (الشهادة)
تاريخ الدورة:
August 2008
صالحة لغاية:
August 2008
Qatar Airways Ramp Handling Course (الشهادة)
تاريخ الدورة:
December 2010
صالحة لغاية:
December 2010

الهوايات

  • Reading,Running
    Had won Body building title in our area Club.