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Teke Sukumar, Infra Managed Service Analyst

Teke Sukumar

Infra Managed Service Analyst·Accenture

India

Bachelor's degree, Computer Science

Work experience

Total years of experience: 4 years, 7 months

Infra Managed Service Analyst

March 2022 - Present

Accenture

Hyderabad, India •Hybrid

March 2022 - Present

• Administered SCCM/MECM infrastructure supporting 2, 500+ enterprise endpoints
• Managed application packaging and deployment
• Performed monthly patch management using SCCM and WSUS ensuring security compliance
• Handled OS deployment (OSD) for Windows imaging
• Monitored SCCM client health, compliance baselines, and remediation workflows
• Generated SCCM compliance and deployment reports
• Resolved deployment failures, Group Policy issues, client installation errors, and update
issues
• Worked closely with security and infrastructure teams to remediate security vulnerabilities
through patching, configuration hardening, and compliance controls
Company industry:
IT Services

Graduate Trainee Service Desk

December 2021 - March 2022

Cognizant Technology Solutions

Chennai, India •Remote

December 2021 - March 2022

• Attended structured knowledge transfer (KT) sessions on IT Service Desk operations and
ticketing workflows
• Developed professional communication skills and learned corporate email handling, call
management
Company industry:
IT Services

Education

Silver Jubilee Government College

September 2021

September 2021

Bachelor's degree, Computer Science

India

APSWR Junior College

April 2018

April 2018

High school or equivalent, Mathematics, Physics and Chemistry

India

St. Marys (EM) High School

May 2016

May 2016

High school or equivalent, Mathematics and Science

India

Skills

APPLICATION PACKAGING

Intermediate

COMPLIANCE REPORTING

Intermediate

ENDPOINT MANAGEMENT

Intermediate

ENDPOINT SECURITY

Intermediate

MICROSOFT WINDOWS SERVER ADMINISTRATION

Intermediate

PATCH MANAGEMENT

Intermediate

SOFTWARE DEPLOYMENT

Intermediate

SYSTEM CENTER CONFIGURATION MANAGER

Intermediate

VULNERABILITY MANAGEMENT

Intermediate

WINDOWS SERVER UPDATE SERVICES

Intermediate