Room Attendant
Vision hotel
Total years of experience :13 years, 4 Months
Deliver excellent customer service, at all times.
•Maintain high standards of cleanliness and presentation in all back-of-house areas and customer areas.
•Service all bed rooms and corridors, in line with company policy.
•Keep up to date with current promotions and hotel pricing, to provide information to guests, on request, while maximizing bedroom sales opportunities.
•Create and work to daily job lists from the room status list, arrivals and departures list
•Maintain the stocking levels of all point-of-sales and consumables.
•Report any maintenance issue immediately to line manager, including all furniture, fittings and equipment.
•Reset lighting to the current standards.
•Complete all periodical tasks, such as flipping mattress, cleaning curtains, and dusting lamp shades.
•Store all soiled and clean laundry in line with company policy and complete the required documentation.
•Fulfill all reasonable request from guests, to ensure their comfort, satisfaction and safely.
•Report any security issue to line manager.
•Maintain personal knowledge by completing in-house training and workbooks.
•Always adhere to all company policies and procedures and licensing laws.
•Carry out instruction given by the management team and head office.
•Able to do
Receiving materials.
•Arrange materials.
•Recording materials.
•Issuing materials.
•First in first out last in last out.