Document Controller
Al Khayyat Contracting and Trading
Total des années d'expérience :16 years, 11 Mois
Job Profile: (Domain - Engineering):
As a Project Coordinator (Tech & No Tech) / Document Controller Responsibilities are not limited
Handle the daily port activities pertains to Loading and unloading and cargo discharge
Maintain RFI & WIR Log.
•Maintain job Rental Authorization Log. Maintain job files and as-built.
•Maintain thorough understanding of contract documents and subcontracts.
•Prepare meeting minutes for all job meetings. Complete required tasks daily:
•Timecards, Purchase Orders, Work Orders, RCC Daily Paperwork.
•Weekly project photos Inspect/verify material deliveries.
•Manage project closeout and obtain all warranties required for final acceptance.
•Ensure company procedures and standards are maintained. Other duties assigned.
•Analyzing and resolving field construction issues
Networking, Operations, Policy Administration & Underwriting
Customer Relationship Management
Retrieving all data for pre Medical check and forwarding to the concern (Third Party Administrators) to fix-up an appointment.
•Maintaining and tracking of all Pre-Policy Check cases & Report Generation.
•Coordinating with the Customers, Insurance Advisors, Agents and ADM's in clarifying about the Issued & Declined proposals.
•Handling the Complaints with regard to the products.
•Non receipts of policy schedule, ID card, refund payment.
•Claims processing of all types of product like Health, Motor and Travel.
•Managing the Cover notes.
•Claims (Intimations, Registrations & Settlements).
•Inquiry (Walk in Customers, Emails, Telephonic).
•Service Issue & Request, Pan India Basis.
•Claims registrations & Verifications, Updating of NCB's.
•Handled walk in Queries, Preparing the Endorsements, assisting the Regional Office in Claims settlement.
•Preparation of MIS, Claims, Service reports daily basis.
Customer Relationship Management (CRM)
•Attending all types of query about the product, policy, operations related activities. Coordinating with Head Office as well sales to resolve the cases.
•Preparing the MIS Reports. (Issued, Cancelled & Declined Proposals).
•Verifying the Day to Day Transactions, Payments with the coordinating with the Bank.
•Preparing Bank Reconciliation Report.
•Checking the premiums Amount and preparing the Finance Receipts.