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THAHSEEN  CC, customer service representative

THAHSEEN CC

customer service representative·neowiz maketing management

United Arab Emirates

Bachelor's degree, bachelor of business administration aviation management

Work experience

Total years of experience: 3 years, 3 months

customer service representative

November 2023 - Present

neowiz maketing management

Dubai, United Arab Emirates

November 2023 - Present

As a Financial Advisor at HSBC, I specialize in providing comprehensive
financial planning and investment solutions to a diverse portfolio of clients,
ensuring their financial goals are achieved with precision and confidence.
* Offer expert advice on wealth management, retirement planning,
investment portfolios, and insurance products.
* Build and maintain strong client relationships, fostering trust and loyalty
through consistent, high-quality service.
* Recognized as a top-performing advisor for exceeding sales targets and
delivering exceptional client satisfaction.
• Successfully managed and expanded a high-value client portfolio,
contributing to significant revenue growth.

Company industry:
Banking
Job role:
Customer Service and Call Center

customer service representative

March 2023 - November 2023

Aafaq Islamic finance

Dubai, United Arab Emirates

March 2023 - November 2023

As a Junior Financial Advisor at Aafaq Islamic Finance, I specialized in
providing Sharia-compliant credit card solutions tailored to meet clients
financial needs while adhering to Islamic principles.
* Promoted and sold Sharia-compliant credit card products to individual and
corporate clients, ensuring alignment with their financial goals.
* Educated clients on the benefits and features of Islamic credit cards,
including compliance with ethical financial practices.
• Built and maintained strong client relationships through excellent service
and trust-building strategies.

Company industry:
Islamic Banking
Job role:
Customer Service and Call Center

Education

Presidency University

October 2022

October 2022

Bachelor's degree, bachelor of business administration aviation management

India

GPA (percentage): 85%

GPA (percentage): 85%

Skills

telesales
Expert
telesales
Expert
adaptability& learning agility
Expert
adaptability& learning agility
Expert
customer support
Expert
customer support
Expert
customer centric mindset
Expert
customer centric mindset
Expert
customer service
Expert
customer service
Expert
business development & strategy
Expert
business development & strategy
Expert
sales&negotiation
Expert
sales&negotiation
Expert
communication skills
Expert
communication skills
Expert