Senior IT System Administrator
Arabia Taxi LLC
Total years of experience :12 years, 4 Months
Implementing and efectively developing helpdesk and IT operations best practices, including security, storage, data protection, and disaster recovery protocols.
•Work closely with L1 & L2 Support team to resolve any escalated issues to the infrastructure and end user issues
•Responsible for day-to-day administration duties including Windows Active Directory object maintenance, troubleshooting and repair tasks on Active Directory, Windows Server 2016, Domain Controllers, DNS, user authentication and other operational systems as needed.
•Exchange /ofice 365 support maintenance, and administrator (Account provisioning, migration from exchange to ofice 365, distribution group creation).
•Have extensive experience with firewall, VPN, proxies, routers, and switches.
•Working on utilizing security tool such as Mimecast.